The process of gathering and analyzing accurate data from various sources to find answers to research problems, trends and probabilities, etc., to evaluate possible outcomes is known as data collection. Knowledge is power, information is knowledge, and data is information in digitized form, at least as defined in IT. Hence, data is power. But before you can leverage that data into a successful strategy for your organization or business, you need to gather it. That’s your first step.

So, to help you get the process started, we shine a spotlight on data collection. What exactly is it? Believe it or not, it’s more than just doing a Google search! Furthermore, what are the different types of data collection? And what kinds of data collection tools and data collection techniques exist? If you want to get up to speed about what is data collection process, you’ve come to the right place. Let's start!

What is Data Collection?

Data collection is the process of collecting and evaluating information or data from multiple sources to find answers to research problems, answer questions, evaluate outcomes, and forecast trends and probabilities. It is an essential phase in all types of research, analysis, and decision-making, including that done in the social sciences, business, and healthcare.

During data collection, researchers must identify the data types, the sources of data, and the methods being used. We will soon see that there are many different data collection methods. Data collection is heavily reliance on in research, commercial, and government fields.

Before an analyst begins collecting data, they must answer three questions first:

  • What’s the goal or purpose of this research?
  • What kinds of data are they planning on gathering?
  • What methods and procedures will be used to collect, store, and process the information?

Additionally, we can divide data into qualitative and quantitative types. Qualitative data covers descriptions such as color, size, quality, and appearance. Unsurprisingly, quantitative data deals with numbers, such as statistics, poll numbers, percentages, etc.

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Why Do We Need Data Collection?

Before a judge makes a ruling in a court case or a general creates a plan of attack, they must have as many relevant facts as possible. The best courses of action come from informed decisions, and information and data are synonymous.

The concept of data collection isn’t new, as we’ll see later, but the world has changed. There is far more data available today, and it exists in forms that were unheard of a century ago. The data collection process has had to change and grow, keeping pace with technology.

Whether you’re in academia, trying to conduct research, or part of the commercial sector, thinking of how to promote a new product, you need data collection to help you make better choices.

Now that you know what data collection is and why we need it, let's look at the different methods of data collection. Data collection could mean a telephone survey, a mail-in comment card, or even some guy with a clipboard asking passersby some questions. But let’s see if we can sort the different data collection methods into a semblance of organized categories.

What Are the Different Data Collection Methods?

Primary and secondary methods of data collection are two approaches used to gather information for research or analysis purposes. Let's explore each data collection method in detail:

1. Primary Data Collection

The first techniques of data collection is Primary data collection which involves the collection of original data directly from the source or through direct interaction with the respondents. This method allows researchers to obtain firsthand information tailored to their research objectives. There are various techniques for primary data collection, including:

a. Surveys and Questionnaires: Researchers design structured questionnaires or surveys to collect data from individuals or groups. These can be conducted through face-to-face interviews, telephone calls, mail, or online platforms.

b. Interviews: Interviews involve direct interaction between the researcher and the respondent. They can be conducted in person, over the phone, or through video conferencing. Interviews can be structured (with predefined questions), semi-structured (allowing flexibility), or unstructured (more conversational).

c. Observations: Researchers observe and record behaviors, actions, or events in their natural setting. This method is useful for gathering data on human behavior, interactions, or phenomena without direct intervention.

d. Experiments: Experimental studies involve manipulating variables to observe their impact on the outcome. Researchers control the conditions and collect data to conclude cause-and-effect relationships.

e. Focus Groups: Focus groups bring together a small group of individuals who discuss specific topics in a moderated setting. This method helps in understanding the opinions, perceptions, and experiences shared by the participants.

2. Secondary Data Collection

The next techniques of data collection is Secondary data collection which involves using existing data collected by someone else for a purpose different from the original intent. Researchers analyze and interpret this data to extract relevant information. Secondary data can be obtained from various sources, including:

a. Published Sources: Researchers refer to books, academic journals, magazines, newspapers, government reports, and other published materials that contain relevant data.

b. Online Databases: Numerous online databases provide access to a wide range of secondary data, such as research articles, statistical information, economic data, and social surveys.

c. Government and Institutional Records: Government agencies, research institutions, and organizations often maintain databases or records that can be used for research purposes.

d. Publicly Available Data: Data shared by individuals, organizations, or communities on public platforms, websites, or social media can be accessed and utilized for research.

e. Past Research Studies: Previous research studies and their findings can serve as valuable secondary data sources. Researchers can review and analyze the data to gain insights or build upon existing knowledge.

Data Collection Tools

Now that we’ve explained the various techniques let’s narrow our focus even further by looking at some specific tools. For example, we mentioned interviews as a technique, but we can further break that down into different interview types (or “tools”).

  • Word Association

The researcher gives the respondent a set of words and asks them what comes to mind when they hear each word.

  • Sentence Completion

Researchers use sentence completion to understand the respondent's ideas. This tool involves giving an incomplete sentence and seeing how the interviewee finishes it.

  • Role-Playing

Respondents are presented with an imaginary situation and asked how they would act or react if it were real.

  • In-Person Surveys

The researcher asks questions in person.

  • Online/Web Surveys

These surveys are easy to accomplish, but some users may be unwilling to answer truthfully, if at all.

  • Mobile Surveys

These surveys take advantage of the increasing proliferation of mobile technology. Mobile collection surveys rely on mobile devices like tablets or smartphones to conduct surveys via SMS or mobile apps.

  • Phone Surveys

No researcher can call thousands of people at once, so they need a third party to handle the chore. However, many people have call screening and won’t answer.

  • Observation

Sometimes, the simplest method is the best. Researchers who make direct observations collect data quickly and easily, with little intrusion or third-party bias. Naturally, this method is only effective in small-scale situations.

The Importance of Ensuring Accurate and Appropriate Data Collection

Accurate data collecting is crucial to preserving the integrity of research, regardless of the subject of study or preferred method for defining data (quantitative, qualitative). Errors are less likely to occur when the right data gathering tools are used (whether they are brand-new ones, updated versions of them, or already available).

Among the effects of data collection done incorrectly include the following:

  • Erroneous conclusions that squander resources
  • Decisions that compromise public policy
  • Incapacity to correctly respond to research inquiries
  • Bringing harm to participants who are humans or animals
  • Deceiving other researchers into pursuing futile research avenues
  • The study's inability to be replicated and validated

When these study findings are used to support recommendations for public policy, there is the potential to result in disproportionate harm, even if the degree of influence from flawed data collecting may vary by discipline and the type of investigation.

Let us now look at the various issues that we might face while maintaining the integrity of data collection.

To assist the error detection process in the data gathering process, whether they were done purposefully (deliberate falsifications) or not, maintaining data integrity is the main justification (systematic or random errors).

Quality assurance and quality control are two strategies that help protect data integrity and guarantee the scientific validity of study results. Each strategy is used at various stages of the research timeline:

  • Quality control - tasks that are performed both after and during data collecting
  • Quality assurance - events that happen before data gathering starts

Let us explore each of them in more detail now.

Quality Assurance

As data collecting comes before quality assurance, its primary goal is "prevention" (i.e., forestalling problems with data collection). The best way to protect the accuracy of data collection is through prevention. The uniformity of protocol created in the thorough and exhaustive procedures manual for data collecting serves as the best example of this proactive step. 

The likelihood of failing to spot issues and mistakes early in the research attempt increases when guides are written poorly. There are several ways to show these shortcomings:

  • Failure to determine the precise subjects and methods for retraining or training staff employees in data collecting
  • List of goods to be collected, in part
  • There isn't a system in place to track modifications to processes that may occur as the investigation continues.
  • Instead of detailed, step-by-step instructions on how to deliver tests, there is a vague description of the data gathering tools that will be employed.
  • Uncertainty regarding the date, procedure, and identity of the person or people in charge of examining the data
  • Incomprehensible guidelines for using, adjusting, and calibrating the data collection equipment.

Now, let us look at how to ensure Quality Control.

Quality Control

Despite the fact that quality control actions (detection/monitoring and intervention) take place both after and during data collection, the specifics should be meticulously detailed in the procedures manual. Establishing monitoring systems requires a specific communication structure, which is a prerequisite. Following the discovery of data collection problems, there should be no ambiguity regarding the information flow between the primary investigators and staff personnel. A poorly designed communication system promotes slack oversight and reduces opportunities for error detection.

Direct staff observation conference calls, during site visits, or frequent or routine assessments of data reports to spot discrepancies, excessive numbers, or invalid codes can all be used as forms of detection or monitoring. Site visits might not be appropriate for all disciplines. Still, without routine auditing of records, whether qualitative or quantitative, it will be challenging for investigators to confirm that data gathering is taking place in accordance with the manual's defined methods. Additionally, quality control determines the appropriate solutions, or "actions," to fix flawed data gathering procedures and reduce recurrences.

Problems with data collection, for instance, that call for immediate action include:

  • Fraud or misbehavior
  • Systematic mistakes, procedure violations 
  • Individual data items with errors
  • Issues with certain staff members or a site's performance 

Researchers are trained to include one or more secondary measures that can be used to verify the quality of information being obtained from the human subject in the social and behavioral sciences where primary data collection entails using human subjects. 

For instance, a researcher conducting a survey would be interested in learning more about the prevalence of risky behaviors among young adults as well as the social factors that influence these risky behaviors' propensity for and frequency. Let us now explore the common challenges with regard to data collection.

What Happens After Data Collection?

Once you’ve gathered your data through various methods of data collection, here is what happens next:

  • Process and Analyze Your Data

At this stage, you’ll use various methods to explore your data more thoroughly. This can involve statistical methods to uncover patterns or qualitative techniques to understand the broader context. The goal is to turn raw data into actionable insights that can guide decisions and strategies moving forward.

  • Interpret and Report Your Results

After analyzing the data collected through methods of data collection in research, the next step is to interpret and present your findings. The format and detail depend on your audience, researchers might require academic papers, M&E teams need comprehensive reports, and field teams often rely on real-time feedback. What’s key here is ensuring that the data is communicated clearly, allowing everyone to make informed decisions.

  • Safely Store and Handle Data

Once your data has been analyzed, proper storage is essential. Cloud storage is a reliable option, offering both security and accessibility. Regular backups are also important, as is limiting access to ensure that only the right people are handling sensitive information. This helps maintain the integrity and safety of your data throughout the project.

What are Common Challenges in Data Collection?

Some prevalent challenges are faced while collecting data. Let us explore a few of them to better understand them and avoid them.

Data Quality Issues

The main threat to the broad and successful application of machine learning is poor data quality. Data quality must be your top priority if you want to make technologies like machine learning work for you. Let's talk about some of the most prevalent data quality problems in this blog article and how to fix them.

Inconsistent Data

When working with various data sources, it's conceivable that the same information will have discrepancies between sources. The differences could be in formats, units, or occasionally spellings. The introduction of inconsistent data might also occur during firm mergers or relocations. Inconsistencies in data tend to accumulate and reduce the value of data if they are not continually resolved. Organizations that focus heavily on data consistency do so because they only want reliable data to support their analytics.

Data Downtime

Data is the driving force behind the decisions and operations of data-driven businesses. However, there may be brief periods when their data is unreliable or not prepared. Customer complaints and subpar analytical outcomes are only two ways this data unavailability can significantly impact businesses. A data engineer spends significant amount of their time updating, maintaining, and guaranteeing the integrity of the data pipeline. To ask the next business question, there is a high marginal cost due to the lengthy operational lead time from data capture to insight.

Schema modifications and migration problems are just two examples of the causes of data downtime. Due to their size and complexity, data pipelines can be difficult to manage. Data downtime must be continuously monitored and reduced through automation.

Ambiguous Data

Even with thorough oversight, some errors can still occur in massive databases or data lakes. The issue becomes more overwhelming when data streams at a fast speed. Spelling mistakes can go unnoticed, formatting difficulties can occur, and column heads might be deceptive. This unclear data might cause several problems for reporting and analytics.

Duplicate Data

Streaming data, local databases, and cloud data lakes are just a few of the data sources that modern enterprises must contend with. They might also have application and system silos. These sources are likely to duplicate and overlap each other quite a bit. For instance, duplicate contact information has a substantial impact on customer experience. Marketing campaigns suffer if certain prospects are ignored while others are engaged repeatedly. The likelihood of biased analytical outcomes increases when duplicate data are present. It can also result in ML models with biased training data.

Abundance of Data

While we emphasize data-driven analytics and its advantages, a data quality problem with excessive data exists. There is a risk of getting lost in abundant data when searching for information pertinent to your analytical efforts. Data scientists, data analysts, and business users devote 80% of their work to finding and organizing the appropriate data. With increased data volume, other problems with data quality become more serious, mainly when dealing with streaming data and significant files or databases.

Inaccurate Data

Data accuracy is crucial for highly regulated businesses like healthcare. Given the current experience, it is more important than ever to increase the data quality for COVID-19 and later pandemics. Inaccurate information does not provide a true picture of the situation and cannot be used to plan the best course of action. Personalized customer experiences and marketing strategies underperform if your customer data is inaccurate.

Data inaccuracies can be attributed to several things, including data degradation, human mistakes, and data drift. Worldwide data decay occurs at a rate of about 3% per month, which is quite concerning. Data integrity can be compromised while transferring between different systems, and data quality might deteriorate with time.

Hidden Data

The majority of businesses only utilize a portion of their data, with the remainder sometimes being lost in data silos or discarded in data graveyards. For instance, the customer service team might not receive client data from sales, missing an opportunity to build more precise and comprehensive customer profiles. Missing out on possibilities to develop novel products, enhance services, and streamline procedures is caused by hidden data.

Finding Relevant Data

Finding relevant data is not so easy. There are several factors that we need to consider while trying to find relevant data, which include -

  • Relevant Domain
  • Relevant demographics
  • We need to consider Relevant Time periods and many more factors while trying to find appropriate data.

Data irrelevant to our study in any of the factors renders it obsolete, and we cannot effectively proceed with its analysis. This could lead to incomplete research or analysis, re-collecting data repeatedly, or shutting down the study.

Deciding the Data to Collect

Determining what data to collect is one of the most important factors while collecting data and should be one of the first factors in collecting data. We must choose the subjects the data will cover, the sources we will use to gather it, and the required information. Our responses to these queries will depend on our aims, or what we expect to achieve utilizing your data. As an illustration, we may choose to gather information on the categories of articles that website visitors between the ages of 20 and 50 most frequently access. We can also decide to compile data on the typical age of all the clients who purchased from your business over the previous month.

Not addressing this could lead to double work, the collection of irrelevant data, or the ruin of your study.

Dealing With Big Data

Big data refers to massive data sets with more intricate and diversified structures. These traits typically result in increased challenges while storing, analyzing, and using additional methods of extracting results. Big data refers especially to data sets that are so enormous or intricate that conventional data processing tools are insufficient. The overwhelming amount of data, both unstructured and structured, that a business faces daily. 

Recent technological advancements have increased the amount of data produced by healthcare applications, the Internet, social networking sites, sensor networks, and many other businesses.

Low Response and Other Research Issues

Poor design and low response rates were shown to be two issues with data collecting, particularly in health surveys that used questionnaires. This might lead to an insufficient or inadequate data supply for the study. Creating an incentivized data collection program might be beneficial in this case to get more responses.

Now, let us look at the critical steps in the data collection process.

What are the Key Steps in the Data Collection Process?

In the Data Collection Process, there are five key steps. They are explained briefly below:

1. Decide What Data You Want to Gather

The first thing that we need to do is decide what information we want to gather. We must choose the subjects the data will cover, the sources we will use to collect it, and the quantity of information that we will require. For instance, we may choose to gather information on the categories of products that an average e-commerce website visitor between the ages of 30 and 45 most frequently searches for. 

2. Establish a Deadline for Data Collection

The process of creating a strategy for data collection can now begin. We should set a deadline for our data collection at the outset of our planning phase. Some forms of data we might want to collect continuously. For instance, we might want to build up a technique for tracking transactional data and website visitor statistics over the long term. However, we will track the data throughout a certain time frame if we are tracking it for a particular campaign. In these situations, we will have a schedule for beginning and finishing gathering data. 

3. Select a Data Collection Approach

At this stage, we will select the data collection technique to serve as the foundation of our data-gathering plan. We must consider the type of information we wish to gather, the period we will receive it, and the other factors we decide on when choosing the best gathering strategy.

4. Gather Information

Once our plan is complete, we can implement our data collection plan and begin gathering data. In our DMP, we can store and arrange our data. We need to be careful to follow our plan and keep an eye on how it's doing. Especially if we are collecting data regularly, setting up a timetable for when we will be checking in on how our data gathering is going may be helpful. As circumstances alter and we learn new details, we might need to amend our plan.

5. Examine the Information and Apply Your Findings

It's time to examine our data and arrange our findings after gathering all our information. The analysis stage is essential because it transforms unprocessed data into insightful knowledge that can be applied to better our marketing plans, goods, and business judgments. The analytics tools included in our DMP can assist with this phase. We can put the discoveries to use to enhance our business once we have discovered the patterns and insights in our data.

Let us now look at some data collection considerations and best practices that one might follow.

Data Collection Considerations and Best Practices

We must carefully plan before spending time and money traveling to the field to gather data. While saving time and resources, effective data collection strategies can help us collect richer, more accurate, and richer data.

Below, we will be discussing some of the best practices that we can follow for the best results:

1. Take Into Account the Price of Each Extra Data Point

Once we have decided on the data we want to gather, we need to consider the expense of doing so. Our surveyors and respondents will incur additional costs for each additional data point or survey question.

2. Plan How to Gather Each Data Piece

There is a dearth of freely accessible data. Sometimes the data is there, but we may not have access to it. For instance, unless we have a compelling cause, we cannot openly view another person's medical information. It could be challenging to measure several types of information.

Consider how time-consuming and complex it will be to gather each piece of information while deciding what data to acquire.

3. Think About Your Choices for Data Collecting Using Mobile Devices

Mobile-based data collecting can be divided into three categories -

  • IVRS (interactive voice response technology) -  Will call the respondents and ask them questions that have already been recorded. 
  • SMS data collection - Will send a text message to the respondent, who can then respond to questions by text on their phone. 
  • Field surveyors - Can directly enter data into an interactive questionnaire while speaking to each respondent, thanks to smartphone apps.

We need to select the appropriate tool for our survey and respondents because each has its own disadvantages and advantages.

4. Carefully Consider the Data You Need to Gather

It's all too easy to get information about anything and everything, but it's crucial only to gather the information we require. 

It is helpful to consider these three questions:

  • What details will be helpful?
  • What details are available?
  • What specific details do you require?

5. Remember to Consider Identifiers

Identifiers, or details describing the context and source of a survey response, are just as crucial as the information about the subject or program that we are researching.

Adding more identifiers will enable us to pinpoint our program's successes and failures more accurately, but moderation is the key.

6. Data Collecting Through Mobile Devices is the Way to Go

Although collecting data on paper is still common, modern technology relies heavily on mobile devices. They enable us to gather various data types at relatively lower prices and are accurate and quick. With the boom of low-cost Android devices, there aren't many reasons not to choose mobile-based data collecting.

Choose the Right Data Science Program

Are you thinking about pursuing a career in the field of data science? Simplilearn's Data Science courses are designed to provide you with the necessary skills and expertise to excel in this rapidly changing field. Here's a detailed comparison for your reference:

Program NameData Scientist Master's ProgramPost Graduate Program In Data SciencePost Graduate Program In Data Science
GeoAll GeosAll GeosNot Applicable in US
UniversitySimplilearnPurdueCaltech
Course Duration11 Months11 Months11 Months
Coding Experience RequiredBasicBasicNo
Skills You Will Learn10+ skills including data structure, data manipulation, NumPy, Scikit-Learn, Tableau and more8+ skills including
Exploratory Data Analysis, Descriptive Statistics, Inferential Statistics, and more
8+ skills including
Supervised & Unsupervised Learning
Deep Learning
Data Visualization, and more
Additional BenefitsApplied Learning via Capstone and 25+ Data Science ProjectsPurdue Alumni Association Membership
Free IIMJobs Pro-Membership of 6 months
Resume Building Assistance
Upto 14 CEU Credits Caltech CTME Circle Membership
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Explore ProgramExplore ProgramExplore Program

Conclusion

To sum up, it is vital to master data collection for making decisions that are well-informed and conducting effective research. Once you understand the different data collection techniques and know about the right tools and best practices, you can gather meaningful and accurate data. However, you must address the common challenges and concentrate on the essential steps involved in the process to maintain your data's credibility and achieve good results.

We live in the Data Age, and if you want a career that entirely takes advantage of this, you should consider a career in data science. Simplilearn offers a Caltech Post Graduate Program in Data Science that will train you in everything you need to know to secure the perfect position. This Data Science PG program is ideal for all working professionals, covering job-critical topics like R, Python programming, machine learning algorithms, NLP concepts, and data visualization with Tableau in great detail. Our interactive learning model provides this with live sessions by global practitioners, practical labs, and industry projects.

FAQs

1. What is data collection with example?

Data collection is the process of collecting and analyzing information on relevant variables in a predetermined, organized way so that one can respond to specific research questions, test hypotheses, and assess results. Data collection can be either qualitative or quantitative. For example, a company collects customer feedback through online surveys and social media monitoring to improve its products and services.

2. What are the primary data collection methods?

As is well known, gathering primary data is costly and time intensive. The main techniques for collecting data are observation, interviews, questionnaires, schedules, and surveys.

3. What are data collection tools?

The term "data collecting tools" refers to the tools/devices used to gather data, such as a paper questionnaire or a system for computer-assisted interviews. Tools used to gather data include case studies, checklists, interviews, occasionally observation, surveys, and questionnaires.

4. What’s the difference between quantitative and qualitative methods?

While qualitative research focuses on words and meanings, quantitative research deals with figures and statistics. You can systematically measure variables and test hypotheses using quantitative methods. You can delve deeper into ideas and experiences using qualitative methodologies.

5. What are quantitative data collection methods?

While there are numerous other ways to get quantitative information, the methods indicated above—probability sampling, interviews, questionnaire observation, and document review—are the most typical and frequently employed, whether collecting information offline or online.

6. What is mixed methods research?

User research that includes both qualitative and quantitative techniques is known as mixed methods research. For deeper user insights, mixed methods research combines insightful user data with useful statistics.

7. What are the benefits of collecting data?

Collecting data offers several benefits, including:

  • Knowledge and Insight
  • Evidence-Based Decision Making
  • Problem Identification and Solution
  • Validation and Evaluation
  • Identifying Trends and Predictions
  • Support for Research and Development
  • Policy Development
  • Quality Improvement
  • Personalization and Targeting
  • Knowledge Sharing and Collaboration

8. What’s the difference between reliability and validity?

Reliability is about consistency and stability, while validity is about accuracy and appropriateness. Reliability focuses on the consistency of results, while validity focuses on whether the results are actually measuring what they are intended to measure. Both reliability and validity are crucial considerations in research to ensure the trustworthiness and meaningfulness of the collected data and measurements.

9. What is the role of data collection?

Data collection is an essential and imperative aspect for conducting any kind of research or analysis. It provides useful information which can then be used to help decision making and problem solving. In the absence of data collection, people would have no data to form conclusions in trends or make decisions in strategies.

10. What is the main purpose of data?

To make sense of our surroundings and also appreciate the likely effects they can have on us is what data enables us to do. It is useful in developing, assessing and seeking to remedy a situation. The data is useful for researchers in trying to explain a certain phenomenon and in problem solving.

11. What industries rely heavily on data collection?

The spheres of banking, media, and entertainment, healthcare, education, and manufacturing, insurance, transportation, and the government all rely on data collection. All of them leverage data in their activities in order to improve processes, services, and decision making.

12. How does data collection benefit businesses?

Through data collection, companies can get to know the various customers deeply, understand their wants and preferences, and adjust their marketing accordingly. More effective and more targeted marketing tactics allow better acquisition of customers and their satisfaction leading to better business results.

13. What is the difference between qualitative and quantitative data?

Quantitative data is focused on numbers and measurable metrics, while qualitative data is about descriptions and interpretations. Quantitative data provides concrete figures, whereas qualitative data offers insights into experiences and opinions.

Data Science & Business Analytics Courses Duration and Fees

Data Science & Business Analytics programs typically range from a few weeks to several months, with fees varying based on program and institution.

Program NameDurationFees
Caltech Post Graduate Program in Data Science

Cohort Starts: 23 Dec, 2024

11 months$ 4,000
Professional Certificate Program in Data Engineering

Cohort Starts: 2 Jan, 2025

7 months$ 3,850
Professional Certificate in Data Science and Generative AI

Cohort Starts: 6 Jan, 2025

6 months$ 3,800
Post Graduate Program in Data Analytics

Cohort Starts: 13 Jan, 2025

8 months$ 3,500
Professional Certificate in Data Analytics and Generative AI

Cohort Starts: 13 Jan, 2025

22 weeks$ 4,000
Data Scientist11 months$ 1,449
Data Analyst11 months$ 1,449