What Is Product Management

We all use Google Maps for directional services. We all use social media apps like Facebook and Instagram daily, which are audience engagement products. Does this ever come to your mind? What are these services? Products have always existed in our lives, and product management has become a thriving field over the last few years. After creating a product, an organization's primary challenge is selling it in the market. The product team's central focus is to create awareness and forge an injunction for the product. 

This article on product management will help you learn what is product management, its processes, its various aspects, and more. Let's start!

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What Is a Product?

The definition of a product is "anything that is created through a process and launched into the market to meet the customers' needs and satisfy the longings of the users." A Product is offered to deliver its services to the users by putting effort to be produced. An alliance creates a tangible item to serve the customer's need, for example, Uber “for taxi services.”

A team designs a Product to create customer value by solving their problems with convenient evolution. A product doesn't have any explicit life and is more permanent, which means that it doesn't have any fixed end date. The output as a product can be physical, virtual, or just an idea. Every product has a prominent life and needs continuous mutations and evolution per the customer's prerequisite.

A product can have sub-products as well. For example, a laptop is a product, and a laptop also has an SSD as another product. A company manufacturing a laptop needs to buy some other products from another company, and that's how a product benefits the market. 

What Is Product Management?

Next up, what is product management, after all? Product Management oversees the fulfillment of daily product requirements and the creation of tremendous business growth. It manages the product process throughout its lifecycle, from strategizing to design and development to branding. 

The market needs to have insights into the Product. Product Management not only gives product insights but also extracts the essentials of the product and delivers a clear vision and emphasis to the organization. Product management involves:

  • Strategizing products to enhance the profit of the business  
  • Creating Customer Value  
  • Creating roadmaps to get a clear idea of designing and developing the product 
  • Specifying functional requirements and creating blueprints 
  • Development of the product as per the requirements 
  • Taking customer’s feedback 
  • Finalizing the price of the Product 
  • Branding and launching of a product developed by the Company

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Why is Product Management Important?

The world is rapidly moving towards product-facilitated services, such as Amazon Prime, Adobe Illustrator, Online Transactions, etc. The need for products has increased, enhancing product production and market demands. 

The rise in production needs to be managed by the organization to provide remarkable services and products to the users and set. The organization must understand the product's value and know how to generate revenue from the developed product. 

Areas of Product Management

Product management is divided into three key areas: product discovery, planning, and development. To produce a perfect product, product management uses the SMART system to enhance its goals and manage the deliverables for customers.

SMART stands for:

  • Specific—Product management should work on a specific idea to start production according to the customer's requirements. 
  • Measurable—There should be metrics and data to measure the product's requirements to achieve the desired goal.
  • Actionable—The goals should be attainable based on the resources required for the product.
  • Relevant—The product must be appropriate as per the product management goals. 
  • Time-bound—Product management must be time-bound so that it can be delivered to the customer at a particular time.  

Now, let us learn about the lifecycle of product management.

Lifecycle of Product Management

The product management lifecycle is a frame of reference that an organization follows to manage the product throughout its life. The Product life cycle is a process that guides the team across the entire span of the evolution of a Product. The Lifecycle of product management involves six phases, i.e.;

  • Product Framing is the ideation phase of Product Management. The phase consists of creating a vision of the product, identifying problems, and defining its success.
  • In this phase, Research work is done, which means Learning from people about their needs and values for the product. The organization must know the market demand for the product to design it according to the user and market demands.
  • In Design and Development, the team Synthesizes vision and ideas, researches the prototype, designs a prototype of the product, and tests it within or outside the team. After the prototype is approved, the product is designed and Developed.
  • Plotting involves Testing the product's solutions in real-time with real people. Once the Product is Developed, it undergoes the validation process, where it is tested through every aspect of the testing process. The product is validated so that once it is launched in the market, it should not face any errors or faults. The customer and user should not face any issues with the product. 
  • Launching means sending your product into the wild and letting it flourish. Launching a Product means Providing its services to the users and fulfilling their demands for that product. 
  • Measuring the Product means Using metrics and data to measure the success of the product launched and plan improvements. 

Every Organization needs some tools to produce and manage Products. Let’s consider what tools are required for Product Management.

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Types of Product Management

Product management roles vary based on the product type and the stage of its lifecycle. Here are some common types of product management:

1. Technical Product Management: Focuses on highly technical products, often requiring collaboration with engineers and developers. These product managers bridge the gap between business needs and technical solutions.

2. Growth Product Management: Aims at driving user acquisition, engagement, retention, and revenue growth. Growth product management focus on metrics and data-driven decision-making.

3. Platform Product Management: Involves managing platforms or ecosystems where multiple products, services, or partners integrate, such as API platforms or cloud services.

4. Consumer Product Management: Focuses on products targeted at individual users or consumers, where user experience and design play key roles.

5. Enterprise Product Management: Deals with products aimed at businesses (B2B), focusing on large-scale solutions, complex sales cycles, and customization needs.

6. Innovation/Product Development: Manages early-stage products or new product development initiatives, focusing on creativity, experimentation, and prototyping.

7. E-commerce Product Management: Specializes in managing online shopping platforms, focusing on optimizing customer experience, checkout processes, and revenue generation.

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Role of a Product Manager

A Product Manager is responsible for overseeing a product's development, delivery, and performance. Their role is multi-faceted and includes:

  • Vision and Strategy: Defining and aligning the product vision with business goals.
  • Roadmap Planning: Creating and maintaining the product roadmap to prioritize features and set timelines for development.
  • Stakeholder Management: Collaborating with cross-functional teams (e.g., engineering, marketing, sales) and external stakeholders (e.g., customers, vendors).
  • Market Research: Understanding market trends, customer needs, and competitive landscapes to inform product decisions.
  • Problem-Solving: Addressing challenges during the product lifecycle, from design to launch to scaling.

Core Responsibilities of a Product Manager

1. Defining Product Vision and Strategy: A product manager sets the long-term vision for the product, ensuring alignment with the company's overall strategy and goals.

2. Product Roadmap Development: Product managers create and update the product roadmap, which outlines the key features, timelines, and milestones for the product.

3. Prioritization: Deciding what to build next based on customer needs, market opportunities, and business objectives.

4. Collaboration with Cross-Functional Teams: Product managers work with design, engineering, marketing, and other teams to ensure the product is built and launched effectively.

5. User Research and Feedback Gathering: Conduct research, interviews, and surveys to gather insights about users' needs and preferences.

6. Monitoring Product Performance: Tracking key performance metrics (KPIs) to assess the product's success and iterating based on data-driven insights.

7. Stakeholder Communication: Regularly updating internal and external stakeholders on product progress, issues, and future plans.

8. Problem-Solving: Managing risks and challenges during development and ensuring that the product meets its business and user objectives.

Tools for Product Management

Directing a product from strategizing to its complete success is not easy. The product needs to be managed at every stage of its Life Cycle. The product manager requires tools to strategize Products, Share ideas, Roadmap, Design, create Prototypes, Develop, Test, and Gather feedback.

Previously, only a few resources were available to manage the products. Today, many tools are available for product management to make it easy for the product manager. Let's take a look at the tools used for Product management,

  1. Multiple tools are available for creating strategies. A few of them are Monday.com, Craft.io, Dragonboat, Aha, and Productpad.
  2. Clubhouse is a tool that allows people everywhere to talk, tell stories, Develop ideas, enhance contacts, and meet interesting new people worldwide.
  3. Airfocus, Roadmunk, and Productboard are the tools used to Create Roadmaps for the products. 
  4. Balamsiq is used to create the product prototype.
  5. Jira and Confluence are the tools used for Product Development and Creation. 
  6. QAwolf and Maze are used in Product Management to test the developed Product. 
  7. Canny - The customer feedback management tool used to take the feedback for planning improvements.
  8. SurveyMonkey creates an audience survey for the customer to know the product's value.

So far, we’ve understood the tools a product manager requires according to the current IT standards. Let’s proceed to the next segment and learn about the right skills required by a product manager.

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Skills Required in Product Management

  1. Strategic Thinking: It is the ability to plan for the future and prepare strategies by understanding your place in the market, focusing on goals, and Identifying opportunities. 
  2. Leadership Skills: Leadership skills are the ability to lead and motivate a group of people working together to achieve a common goal.
  3. Time Management: It is the ability to manage time efficiently to deliver the Product within the given period. 
  4. Empathy: Empathy is the ability to understand someone else's feelings and relate to their thoughts and mindset. It involves putting yourself in someone else's shoes. 
  5. Communication Skills: Communication is the way of interacting with others and the act of transferring information to others. Communication skills enable us to deliver information in a way that the audience can understand properly.
  6. Analytical Skills: Analytical skills are the ability to understand patterns and provide information in shorter ways to reach conclusions.
  7. Presentation Skills: Presentation skills are the ability to deliver the presentation in informative, creative, and attractive ways. 

The Future of Product Management

Now that you know what is product management, know what the future holds for this field. Technological advancements, evolving customer expectations, and the increasing complexity of business environments are shaping the future of product management. As data becomes more accessible and powerful, product managers will increasingly rely on data-driven decision-making, utilizing artificial intelligence (AI) and machine learning to analyze customer behavior, predict trends, and optimize product development. AI will also be crucial in automating repetitive tasks such as A/B testing, user segmentation, and personalization, allowing product managers to focus more on strategic decision-making and creativity.

Alongside this technological shift, there will be a heightened focus on customer-centric product design. Product managers will need to continuously adapt to rapidly changing customer needs and expectations, with a greater emphasis on delivering personalized and seamless user experiences. This will require product managers to engage in constant market research and user feedback loops, integrating these insights into product development cycles more quickly than ever before.

As businesses seek to stay competitive, the scope of product management will broaden, with more specialization in areas like AI products, sustainability, and ethical product development. Product managers will need to have a firm grasp of emerging technologies, like blockchain and IoT, and how they impact product ecosystems.

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Conclusion

In this tutorial, we have delved into 'What is Product Management' and explored its crucial parameters. The product is the central figure at the heart of all marketing efforts, necessitating efficient management across all organizational levels. Creating successful products pivotal for market triumph hinges on effective product management. The demand for proficient Product Management is universal in today's dynamic business environment, from fledgling startups to established multinational corporations.

For those eager to deepen their understanding and master Product Management, engaging in a comprehensive learning path, such as a professional certification or enrolling in a product management certification, can be immensely beneficial. For instance, the Professional Certification in Product Management course offers a blend of theoretical knowledge and practical skills, preparing you to tackle real-world challenges confidently.

On the other hand, you can also combine your creativity with strategic thinking by enrolling in top-tier product management and design courses. Master the skills to create groundbreaking products and experiences that captivate users and drive business success. Whether you're aspiring to be a visionary designer or a product leader, now is the time to step up and shape your future with our programs. Explore and enroll today! 

About the Author

Pulkit JainPulkit Jain

Pulkit Jain is a Product Manager for Salesforce & Payments at Simplilearn, where he drives impactful product launches and updates. With deep expertise in CRM, cloud & DevOps, and product marketing, Pulkit has a proven track record in steering software development and innovation.

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