ITIL Tutorial

By Vanshika AgrawalLast updated on Dec 1, 2024338531

Tutorial Highlights

➤ ITIL®, or Information Technology Infrastructure Library, is a framework for IT service management (ITSM) that aligns IT services with the business's needs. It is a set of five books that has undergone several revisions over the years and covers all processes and stages of the IT service lifecycle.

➤ ITIL service management provides a set of best practices and techniques for selecting, planning, delivering, and maintaining IT services within a business that aligns the IT department’s actions and expenses with changing business demands.

➤ Our ITIL tutorial will help you learn all about ITIL Service Management, ITIL processes, various ITIL certifications, its benefits, and the various versions of ITIL. So start learning how to successfully crack the ITIL exam and give a boost to your career.

Skills Covered

ITIL Service Management
ITIL Processes
Version and History of ITIL
ITIL certification training

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Topics Covered

What is ITIL
What is IT Service Management
ITIL Process
ITIL Intermediate CSI
ITIL Interview Questions

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Name	Date	Place
ITIL® 4 Foundation Certification Training	10 Jan -18 Jan 2025, Weekdays batch	Your City	View Details
ITIL® 4 Foundation Certification Training in Dallas	18 Jan -26 Jan 2025, Weekend batch	Dallas	View Details
ITIL® 4 Foundation Certification Training in Chicago	20 Jan -29 Jan 2025, Weekdays batch	Chicago	View Details

About the Author

Vanshika Agrawal

Vanshika Agrawal is a Manager- Product Growth and Innovation at Simplilearn with 10+ years of experience, in Project management, Agile, Scrum, and Quality management. Known for creating engaging and informative content, she simplifies complex concepts with actionable insights and industry trends.