3 Steps to Ensure Healthcare Data Availability in the Cloud

Risk Assessments Are Absolutely Necessary

While risk assessments are critical to protecting patient health information, a 2012 audit conducted by the Office of Civil Rights revealed that many healthcare entities and contracted service providers fail to perform them. These evaluations must be conducted regularly and require an honest assessment of probable risks ranging from malicious cybercrime attacks to acts of nature such as natural disasters, floods, earthquakes, and power outages. Analyze both the architectural vulnerabilities about data availability and security as well as the effectiveness of the counteractive measures in place. The goal is to minimize the likely impact of such an event and prevent service disruption. 

Proactively Monitor for Cybercrime 

It is often months before a security breach is detected. By this time, hackers have had ample time to infiltrate your system and feast on its data. Since cybercriminals use an unpredictable array of methods to strike, such as viruses, malware, and phishing schemes to steal credentials, the strength of your detection system is critical. Alerts should be set up to identify anomalies such as unusual application requests, forced entry attempts, suspicious spikes in traffic, and abnormal data patterns that suggest a breach. The proactive monitoring tools available through an MSP can help scan, pinpoint, and remediate such attacks.

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Assess Downtime Tolerance

Any BCDR plan must be built upon your organization’s recovery time objective (RTO) and recovery point objective (RPO). Your RTO is the duration of time in which your service level must be restored to avoid dire consequences. Your RPO is the maximum age of the recoverable files in storage to resume normal operations. An MSP can help determine the optimal scenario for your healthcare organization and prioritize the most critical health care information with near real-time replication.

Through this preparation and foresight, your organization can lay the groundwork to not only protect healthcare information in the cloud but potentially save patients’ lives in the event of an unforeseen outage.