ITIL® 4 Foundation Certification Training in Thiruvananthapuram

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ITIL Course Overview

For individuals who want a deeper understanding of the ITIL frameworks and help to improve the overall quality of IT service management in their firm, the ITIL certification in Thiruvananthapuram is essential. Those who acquire an ITIL certification may earn up to 40% more than those professionals who do not hold an ITIL certificate in Thiruvananthapuram.

ITIL Training Key Features

100% Money Back Guarantee

100% money-back guarantee*

No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!

100% Exam Pass Guarantee: success guaranteed or your money back

30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments

Accredited course curriculum with lifetimes access to recorded and self-learning content

Earn maximum of 22 PDUs with instructor-led sessions

Access to official content from PeopleCert

Course fee includes examination fee

100% Exam Pass Guarantee: success guaranteed or your money back

Earn maximum of 22 PDUs with instructor-led sessions

30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments

Access to official content from PeopleCert

Accredited course curriculum with lifetimes access to recorded and self-learning content

Course fee includes examination fee

100% Exam Pass Guarantee: success guaranteed or your money back

Earn maximum of 22 PDUs with instructor-led sessions

30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments

Access to official content from PeopleCert

Accredited course curriculum with lifetimes access to recorded and self-learning content

Course fee includes examination fee

Skills Covered

ITIL key concepts

ITIL process models

Customer experience improvements

15 ITIL best practices

ITIL central principles

Service level management

ITSM efficiency

ITIL key concepts

ITIL central principles

ITIL process models

Service level management

Customer experience improvements

ITSM efficiency

15 ITIL best practices

ITIL key concepts

ITIL central principles

ITIL process models

Service level management

Customer experience improvements

ITSM efficiency

15 ITIL best practices

Begin your journey to success

Get lifetime access to self-paced e-learning content

View other cohorts

Benefits

Designation
Annual Salary
Hiring Companies

Solution Architect
Annual Salary
₹951KMin
₹1987KAverage
₹3289KMax
Source: Glassdoor
Hiring Companies
Source: Indeed
Service Delivery Manager
Annual Salary
₹563KMin
₹1701KAverage
₹2721KMax
Source: Glassdoor
Hiring Companies
Source: Indeed
ITSM Manager
Annual Salary
₹458KMin
₹713KAverage
₹2083KMax
Source: Glassdoor
Hiring Companies
Source: Indeed
System Administrator
Annual Salary
₹227KMin
₹419KAverage
₹924KMax
Source: Glassdoor
Hiring Companies
Source: Indeed

Training Options

Self Paced Learning

Lifetime access to high-quality self-paced eLearning content curated by industry experts
4 simulation test papers for self-assessment
ITIL 4 Foundation exam voucher included
2 Official Sample Papers from PeopleCert
Earn 19 PDUs for your continual learning
24x7 learner assistance and support

40% Off₹31,250₹52,099

online Bootcamp

Everything in Self-Paced Learning, plus
Flexi Pass Enabled: Flexibility to reschedule your cohort within first 90 days of access.

Live, online classroom training by top instructors and practitioners

Batch starting in Thiruvananthapuram from:

11^th Jan, Weekend Class

18^th Jan, Weekend Class

View All Schedules

40% Off₹31,250₹52,099

Corporate Training

Upskill or reskill your teams

Blended learning delivery model (self-paced eLearning and/or instructor-led options)
Flexible pricing options
Enterprise grade Learning Management System (LMS)
Enterprise dashboards for individuals and teams
24x7 learner assistance and support

Know More

ITIL Training Course Curriculum

Eligibility

Various IT executives, IT architects, operational managers, audit managers, planners and consultants, database administrators, ITSM coaches, professional shipping services, and the development team are first rate candidates for the ITIL certification training course in Thiruvananthapuram. The ITIL V4 Foundation Certification is available to be acquired by experienced IT professionals and those that are fresh in their IT careers.

Pre-requisites

Learners need to possess an undergraduate degree or a high school diploma.

Course Content

ITIL® 4 Foundation
Preview
- Lesson 01 - Course Introduction
  08:02Preview
  - 1.01 Course Introduction
    08:02
- Lesson 02 - Key Concepts of Service Management
  18:01Preview
  - 2.01 Key Concepts of Service Management
    00:31
  - 2.02 Service Management
    01:39
  - 2.03 Stakeholders of Service Management
    01:25
  - 2.04 Service Consumer Roles
    02:22
  - 2.05 Products and Services
    00:44
  - 2.06 Service Offerings
    01:56
  - 2.07 Service Relationships
    02:31
  - 2.08 Value Outcomes, Costs, and Risks Service Relationships
    02:17
  - 2.09 Risks
    01:38
  - 2.10 Utility and Warranty
    01:51
  - 2.11 Key Takeaways
    01:07
  - Knowledge Check
- Lesson 03 - Four Dimensions of Service Management
  22:27Preview
  - 3.01 Four Dimensions of Service Management
    00:31
  - 3.02 Dimensions of Service Management
    01:21
  - 3.03 Organizations and People
    02:33
  - 3.04 Information and Technology
    03:10
  - 3.05 Information and Technology Regulations
    00:47
  - 3.06 Selecting the Right Technology
    01:19
  - 3.07 Factors Influencing Technology
    01:07
  - 3.08 Cloud Computing
    01:20
  - 3.09 Partners and Suppliers
    01:40
  - 3.10 Organization Strategy
    02:12
  - 3.11 Value Streams and Processes
    02:12
  - 3.12 Processes
    01:04
  - 3.13 Factors Affecting Service Providers
    02:29
  - 3.14 Key Takeaways
    00:42
  - Knowledge Check
- Lesson 04 - The ITIL Service Value System
  30:08Preview
  - 4.01 The ITIL Service Value System
    00:31
  - 4.02 Service Value System
    01:53
  - 4.03 Components of SVS
    00:59
  - 4.04 Organizational Silos
    02:27
  - 4.05 ITIL Guiding Principles
    01:26
  - 4.06 Focus on Value
    01:58
  - 4.07 Applying the Principle - Focus on Value
    01:14
  - 4.08 Start Where You Are
    01:55
  - 4.09 Applying the Principle - Start Where You Area
    01:23
  - 4.10 Progress Iteratively with Feedback
    01:48
  - 4.11 Applying the Principle - Progress Iteratively with Feedback
    00:59
  - 4.12 Collaborate and Promote Visibility
    02:00
  - 4.13 Applying the Principle - Collaborate and Promote Visibility
    01:02
  - 4.14 Think and Work Holistically
    00:29
  - 4.15 Applying the Principle - Think and Work Holistically
    01:17
  - 4.16 Keep It Simple and Practical
    00:46
  - 4.17 Applying the Principle - Keep It Simple and Practical
    01:08
  - 4.18 Optimize and Automate
    01:49
  - 4.19 Applying the Principle - Optimize and Automate
    01:41
  - 4.20 Principle Interaction
    02:48
  - 4.21 Key Takeaways
    00:35
  - knowledge Check
- Lesson 05 - The Service Value Chain
  12:39Preview
  - 5.01 The Service Value Chain
    00:35
  - 5.02 The Service Value Chain Overview
    01:07
  - 5.03 Plan Activity
    01:15
  - 5.04 Improve Activity
    01:09
  - 5.05 Engage Activity
    02:02
  - 5.06 Design and Transition Activity
    01:14
  - 5.07 Obtain or Build Activity
    01:23
  - 5.08 Deliver and Support Activity
    01:22
  - 5.09 Service Value Streams
    01:11
  - 5.10 Key Takeaways
    01:21
  - Knowledge Check
- Lesson 06 - ITIL Management Practices
  52:03Preview
  - 6.01 ITIL Management Practices
    00:42
  - 6.02 Continual Improvement
    02:55
  - 6.03 Information Security Management
    02:50
  - 6.04 Relationship Management
    02:29
  - 6.05 Supplier Management
    04:15
  - 6.06 Supplier Management Activities
    02:16
  - 6.07 Change Enablement
    03:08
  - 6.08 Incident Management
    02:23
  - 6.09 IT Asset Management
    03:22
  - 6.10 IT Asset Management Activities
    02:16
  - 6.11 Monitoring and Event Management
    02:24
  - 6.12 Problem Management
    03:52
  - 6.13 Release Management
    02:28
  - 6.14 Service Configuration Management
    02:30
  - 6.15 Service Desk
    03:33
  - 6.16 Service Level Management
    03:21
  - 6.17 Service Request Management
    03:11
  - 6.18 Deployment Management
    02:32
  - 6.19 ITIL Terms
    00:53
  - 6.20 Key Takeaways
    00:43
  - Knowledge Check
- Lesson 07: Online Video Lectures
  08:47:04Preview
  - 7.01 Course Introduction
    11:01
  - 7.02 Key Concepts of Service Management
    50:37
  - 7.03 Four Dimensions of Service Management
    01:22:15
  - 7.04 ITIL Service Value System
    01:43:10
  - 7.05 The Service Value Chain
    45:04
  - 7.06 ITIL Management Practices
    02:58:01
  - 7.07 Mock Test Papers Discussion
    56:56

Programme Syllabus

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ITIL Course Advisor

Bipin Deshmukh
Training Consultant
Has over 35 years of experience in the Information Technology industry involving the full Life-cycle software development, Project/ program Management, Process Management, Quality Management, Test life-cycle in Mid-Size multi-national companies.
David Podeweltz
Director of Program Management
Dynamic and collaborative Director of Program Management with over 10 years of experience and a strong passion for Agile transformations and Operational Excellence. Proven track record in driving large-scale, complex programs across various industries.

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ITIL 4 Foundation Exam & Certification

What is the ITIL 4 Foundation Certification?
ITIL certification in Thiruvananthapuram is the most recognized entry-level entry certification available for IT professionals. The most recent ITIL V4 certification training for ITIL certification in the Thiruvananthapuram framework is designed to expose students to the modern services that support IT, including other main concepts and common languages used in the life cycle.
What is the format of the ITIL Exam?
To receive ITIL training in Thiruvananthapuram, you must:
1. Complete certification training
2. Take the exam for ITIL Certification in Thiruvananthapuram
3. Score at least 65% on the exam (26 correct answers from 40 questions) in 60 minutes
Do you provide any practice tests?
To help you in preparing for the actual certification exam, we guarantee to add our ITIL certification in Thiruvananthapuram as part of the tuition. You can use these free ITIL Questions for the exam to get a better understanding of the kind of examinations that will be administered as part of the ITIL training in Thiruvananthapuram.
How do I schedule/book my exam?
For further details on the booking process, please see the link provided https://www.simplilearn.com/ice9/about_course_images/Raise_exam_request_through_LMS.pdf
How long will it take to receive my ITIL certification in Thiruvananthapuram exam result?
After successfully passing the ITIL V4 certification exam, you will quickly receive your ITIL 4 Foundation results within 10-15 days.
Once I have booked the ITIL certification in Thiruvananthapuram exam, can I get a refund?
Once you have booked your ITIL V4 certification exam and received your voucher, you will not be able to cancel your registration.
What is the ITIL 4 Foundation exam?
The ITIL 4 Foundation exam is an entry-level certification test and a good starting point for anyone wanting to challenge their skills in the ITIL framework for IT service management. The exam will test your understanding of the core ITIL 4 principles, which often include Lean, Agile, and DevOps concepts. The exam is available online, and you can take it anytime, making it convenient for busy IT professionals.

Our ITIL® 4 Certification Training Course is tailored to help you understand how to manage modern IT-enabled services. It covers key concepts and common practices throughout the service lifecycle, giving you the knowledge and confidence to pass the exam on your first try.

ITIL Certification Training Reviews

Samhita Sarkar
Project Manager, Kolkata
The ITIL foundation course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.
Sundaresan Sethuraman
Senior Manager - Digital Program, Chennai
The ITIL foundation course is systematic and easy to follow, ideal for beginners looking to pursue an ITIL certification or ITIL Foundation. The trainer follows a step-by-step approach, making it easier to grasp concepts.
Parth Purohit
Change Management Partner, Pune
I began my career with Infosys in March 2013 and quickly realized my strengths in stakeholder management and ITIL-based project handling. Despite working in this field since 2016, I only pursued ITIL certification in 2019. This decision clarified my doubts and led to a new job with a significant salary hike.
Rajen Ghosh
Lucknow
I completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!
Sameer Marathe
Project Manager, Pune
The certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!
Vikas D Pandey
Mumbai
Thanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.
Sk Shabbir
Kolkata
Simplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.
Ammar Abdalla Ahmed
Senior Technology Analyst, California City
After completing this course and gaining practical experience, I landed a new job with a 35% salary hike and I am grateful for that. I loved the flexibility Simplilearn offers, allowing me to study on my own schedule. This course helped me transition my career, and my long-term goal is to build an IT service company in the United States.
Priscilla Taylor
Cyber Security Admin Manager, Atlanta
This course turned out to be very fruitful for me. It got me a new job, promotion & salary hike within the organization, as well as new projects. The comprehensive curriculum, 24x7 learning support, and flexible schedule made my learning journey smooth. I appreciate the communication & motivation from the staff of Simplilearn in the United States.
Jose Ruben Gomez
Process Excellence Leader, Houston
After completing various courses from Simplilearn in the IT category, I successfully shifted from business development to IT services. I gained critical skills used in my role as a Process Excellence Leader at U.S. Bank in the United States. My salary increased by 31%, all thanks to my learnings from this course.
Anup Nair
Compliance Manager, Toronto
Simplilearn's ITIL certification helped me transition from Team Lead to Assistant Manager with a 35% salary increase. It's an excellent platform for those pursuing ITIL certification, especially as I work towards my goal of moving to Canada and advancing my career in IT service management.
Jeffery MacDonald
Service Desk Specialist, Calgary
While at JD Irving, I realized the need to upskill and chose Simplilearn for ITIL certification. The expert-led, blended learning approach was excellent, helping me land a Service Desk Specialist role at ABM Integrated Solutions, a reputed company based out in Canada. I now aim to apply my skills and work towards a team lead position.
Efren Jr Bernardino
Quezon City
ITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.

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Why Join this Program

Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

ITIL Certification Course FAQs

What is the average starting salary for an ITIL certified professional in Thiruvananthapuram?
Combining an ITIL certification in Thiruvananthapuram with other certifications can significantly increase your salary range. For example, a Cisco certification holder who earns about $83,000 a year can jump to more than $96,000 in salary with an ITIL certification.
What are the roles and responsibilities of ITIL professionals in Thiruvananthapuram?
Roles and responsibilities of ITIL professionals in Thiruvananthapuram include:
- Responsibility for the entire IT lifecycle
- Define strategies, policies, and standards
- Ensure the best quality of services offered
- Monitor key performance indicators
- Guarantee continued improvement in services
Does an ITIL Certification training in Thiruvananthapuram really create a competitive advantage?
Yes, an certification in ITIL certification training in Thiruvananthapuram does give you a competitive edge over your competitors.
Can I take the ITIL certification exam in Thiruvananthapuram without training?
Yes, learners can self-study for the ITIL certification exam. However, attending an accredited ITIL training is recommended since it helps you gain a deeper understanding of the concepts.
How to get started with ITIL 4 Certification training in Thiruvananthapuram?
If you are interested in getting certified in ITIL you can get started with this ITIL course to learn everything about ITIL 4 and get certified.
What is covered under the 24/7 Support Promise for ITIL certification training in Thiruvananthapuram?
We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
What tools do I need to attend the ITIL training sessions in Thiruvananthapuram?
The tools you’ll need to attend ITIL training in Thiruvananthapuram are:
- Windows: Windows XP SP3 or higher
- Mac: OSX 10.6 or higher
- Internet speed: Preferably 512 Kbps or higher
- Headset, speakers and microphone: You’ll need headphones or speakers to hear the instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and a microphone.
How do I download the ITIL Certificate?
You can download the ITIL certificate from your PeopleCert account after you pass the test.
You offer an exam pass guarantee for ITIL training. How does it work?
Our training course comes with a 100% exam pass guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If not, we will offer voucher for second attempt at no extra cost.

To ensure your success, we strongly recommend that you take the ITIL 4 Foundation exam within a week of the ITIL course completion date—or a maximum of 45 days from the completion of the online training. This way, the ITIL course materials will be fresh in your mind.

Terms and Conditions: This exam pass guarantee applies only to Simplilearn’s ITIL 4 Foundation instructor-led Training. It is not applicable for Simplilearn’s Self-Paced Learning ITIL 4 Foundation courses. The guarantee is valid only for participants who have paid the entire enrollment fee.

The guarantee becomes void if:
- Participants do not take the ITIL 4 Foundation examination within 45 days of unlocking the certificate
- Participants do not maintain 100% attendance in at least one batch of the 16 Hours of Live Online Classroom Training sessions
- Participants do not complete the e-learning content. The full online study is required to learn the course materials
- Participants fail to score at least 80% in both of the available online ITIL 4 Foundation Exam practice tests available at Simplilearn.com on the first attempt
- Participants fail to book their exam within 6 months from the date of enrollment
- Participants do not follow the instructions of the trainer and do not complete the exercises given in the online classroom training
- Participants do not submit the required documents to Simplilearn
- Participants failed to request a retake within 15 days of receiving their results

Acknowledgement
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITIL® 4 Foundation Certification Training in Thiruvananthapuram

Accredited By

Accredited By

ITIL Course Overview

ITIL Training Key Features

Skills Covered

Begin your journey to success

Benefits

Training Options

Self Paced Learning

online Bootcamp

Corporate Training

ITIL Training Course Curriculum

Eligibility

Pre-requisites

Course Content

ITIL® 4 Foundation

Lesson 01 - Course Introduction

1.01 Course Introduction

Lesson 02 - Key Concepts of Service Management

2.01 Key Concepts of Service Management

2.02 Service Management

2.03 Stakeholders of Service Management

2.04 Service Consumer Roles

2.05 Products and Services

2.06 Service Offerings

2.07 Service Relationships

2.08 Value Outcomes, Costs, and Risks Service Relationships

2.09 Risks

2.10 Utility and Warranty

2.11 Key Takeaways

Knowledge Check

Lesson 03 - Four Dimensions of Service Management

3.01 Four Dimensions of Service Management

3.02 Dimensions of Service Management

3.03 Organizations and People

3.04 Information and Technology

3.05 Information and Technology Regulations

3.06 Selecting the Right Technology

3.07 Factors Influencing Technology

3.08 Cloud Computing

3.09 Partners and Suppliers

3.10 Organization Strategy

3.11 Value Streams and Processes

3.12 Processes

3.13 Factors Affecting Service Providers

3.14 Key Takeaways

Knowledge Check

Lesson 04 - The ITIL Service Value System

4.01 The ITIL Service Value System

4.02 Service Value System

4.03 Components of SVS

4.04 Organizational Silos

4.05 ITIL Guiding Principles

4.06 Focus on Value

4.07 Applying the Principle - Focus on Value

4.08 Start Where You Are

4.09 Applying the Principle - Start Where You Area

4.10 Progress Iteratively with Feedback

4.11 Applying the Principle - Progress Iteratively with Feedback

4.12 Collaborate and Promote Visibility

4.13 Applying the Principle - Collaborate and Promote Visibility

4.14 Think and Work Holistically

4.15 Applying the Principle - Think and Work Holistically

4.16 Keep It Simple and Practical

4.17 Applying the Principle - Keep It Simple and Practical

4.18 Optimize and Automate

4.19 Applying the Principle - Optimize and Automate

4.20 Principle Interaction

4.21 Key Takeaways

knowledge Check

Lesson 05 - The Service Value Chain

5.01 The Service Value Chain

5.02 The Service Value Chain Overview

5.03 Plan Activity

5.04 Improve Activity

5.05 Engage Activity

5.06 Design and Transition Activity

5.07 Obtain or Build Activity

5.08 Deliver and Support Activity