ITIL® 4 Foundation Certification Training in Sofia, Bulgaria
27,295 Learners
ITIL Certification Course Overview
This ITIL Training will touch upon every factor you need to know about ITIL 4 Framework from introductory ideas to all necessary terminologies of ITIL Framework. This ITIL Training Course is your way to bloom, as from modern technologies to operational processes, you would know it all with this.
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ITIL Training Key Features
- Earn maximum of 22 PDUs with instructor-led sessions
- Access to official content from PeopleCert
- Course fee includes examination fee
- 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
- Accredited course curriculum with lifetimes access to recorded and self-learning content
- 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
- Earn maximum of 22 PDUs with instructor-led sessions
- 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
- Access to official content from PeopleCert
- Accredited course curriculum with lifetimes access to recorded and self-learning content
- Course fee includes examination fee
- 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
- Earn maximum of 22 PDUs with instructor-led sessions
- 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
- Access to official content from PeopleCert
- Accredited course curriculum with lifetimes access to recorded and self-learning content
- Course fee includes examination fee
- 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
Skills Covered
- ITIL key concepts
- ITIL process models
- Customer experience improvements
- 15 ITIL best practices
- ITIL central principles
- Service level management
- ITSM efficiency
- ITIL key concepts
- ITIL central principles
- ITIL process models
- Service level management
- Customer experience improvements
- ITSM efficiency
- 15 ITIL best practices
- ITIL key concepts
- ITIL central principles
- ITIL process models
- Service level management
- Customer experience improvements
- ITSM efficiency
- 15 ITIL best practices
Begin your journey to success
Get lifetime access to self-paced e-learning content
Benefits
With the ITIL Certification Course in Sofia, you can probably stand a better chance of boosting up your career and can earn approximately 40% more than your non-certified peers. Moreover, the ITIL Training helps you better understand of the ITIL 4 Framework. ITIL Training is guaranteed to help you feel more confident about understanding all of the the core concepts.
- Designation
- Annual Salary
- Hiring Companies
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
ITIL Training Course Curriculum
Eligibility
Pre-requisites
Course Content
ITIL® 4 Foundation
PreviewLesson 01 - Course Introduction
08:02Preview1.01 Course Introduction
08:02
Lesson 02 - Key Concepts of Service Management
18:01Preview2.01 Key Concepts of Service Management
00:312.02 Service Management
01:392.03 Stakeholders of Service Management
01:252.04 Service Consumer Roles
02:222.05 Products and Services
00:442.06 Service Offerings
01:562.07 Service Relationships
02:312.08 Value Outcomes, Costs, and Risks Service Relationships
02:172.09 Risks
01:382.10 Utility and Warranty
01:512.11 Key Takeaways
01:07Knowledge Check
Lesson 03 - Four Dimensions of Service Management
22:27Preview3.01 Four Dimensions of Service Management
00:313.02 Dimensions of Service Management
01:213.03 Organizations and People
02:333.04 Information and Technology
03:103.05 Information and Technology Regulations
00:473.06 Selecting the Right Technology
01:193.07 Factors Influencing Technology
01:073.08 Cloud Computing
01:203.09 Partners and Suppliers
01:403.10 Organization Strategy
02:123.11 Value Streams and Processes
02:123.12 Processes
01:043.13 Factors Affecting Service Providers
02:293.14 Key Takeaways
00:42Knowledge Check
Lesson 04 - The ITIL Service Value System
30:08Preview4.01 The ITIL Service Value System
00:314.02 Service Value System
01:534.03 Components of SVS
00:594.04 Organizational Silos
02:274.05 ITIL Guiding Principles
01:264.06 Focus on Value
01:584.07 Applying the Principle - Focus on Value
01:144.08 Start Where You Are
01:554.09 Applying the Principle - Start Where You Area
01:234.10 Progress Iteratively with Feedback
01:484.11 Applying the Principle - Progress Iteratively with Feedback
00:594.12 Collaborate and Promote Visibility
02:004.13 Applying the Principle - Collaborate and Promote Visibility
01:024.14 Think and Work Holistically
00:294.15 Applying the Principle - Think and Work Holistically
01:174.16 Keep It Simple and Practical
00:464.17 Applying the Principle - Keep It Simple and Practical
01:084.18 Optimize and Automate
01:494.19 Applying the Principle - Optimize and Automate
01:414.20 Principle Interaction
02:484.21 Key Takeaways
00:35knowledge Check
Lesson 05 - The Service Value Chain
12:39Preview5.01 The Service Value Chain
00:355.02 The Service Value Chain Overview
01:075.03 Plan Activity
01:155.04 Improve Activity
01:095.05 Engage Activity
02:025.06 Design and Transition Activity
01:145.07 Obtain or Build Activity
01:235.08 Deliver and Support Activity
01:225.09 Service Value Streams
01:115.10 Key Takeaways
01:21Knowledge Check
Lesson 06 - ITIL Management Practices
52:03Preview6.01 ITIL Management Practices
00:426.02 Continual Improvement
02:556.03 Information Security Management
02:506.04 Relationship Management
02:296.05 Supplier Management
04:156.06 Supplier Management Activities
02:166.07 Change Enablement
03:086.08 Incident Management
02:236.09 IT Asset Management
03:226.10 IT Asset Management Activities
02:166.11 Monitoring and Event Management
02:246.12 Problem Management
03:526.13 Release Management
02:286.14 Service Configuration Management
02:306.15 Service Desk
03:336.16 Service Level Management
03:216.17 Service Request Management
03:116.18 Deployment Management
02:326.19 ITIL Terms
00:536.20 Key Takeaways
00:43Knowledge Check
ITIL Course Advisor
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ITIL 4 Foundation Exam & Certification
What is the ITIL 4 Foundation exam?
The ITIL 4 Foundation exam is an entry-level certification test and a good starting point for anyone wanting to challenge their skills in the ITIL framework for IT service management. The exam will test your understanding of the core ITIL 4 principles, which often include Lean, Agile, and DevOps concepts. The exam is available online, and you can take it anytime, making it convenient for busy IT professionals.
Our ITIL® 4 Certification Training Course is tailored to help you understand how to manage modern IT-enabled services. It covers key concepts and common practices throughout the service lifecycle, giving you the knowledge and confidence to pass the exam on your first try.
ITIL Certification Training Reviews
Kaustubh Yelve
Global Account Management, MumbaiThe training sessions were extremely comprehensive and well planned. The course content was focused on industry standards. Mock tests helped us to assess our knowledge and played a crucial role in making us exam ready. Thank you, Simplilearn!
Sundaresan Sethuraman
Senior Manager - Digital Program, ChennaiThe ITIL foundation course is systematic and easy to follow, ideal for beginners looking to pursue an ITIL certification or ITIL Foundation. The trainer follows a step-by-step approach, making it easier to grasp concepts.
Anup Nair
Compliance Manager, BangaloreSimplilearn's ITIL certification has helped me advance in my career, transitioning from Team Lead to Assistant Manager with a 35% salary increase. It's among the best solutions for online learning, particularly for those aiming for an ITIL certification or ITIL Foundation.
Parth Purohit
Change Management Partner, PuneI began my career with Infosys in March 2013 and quickly realized my strengths in stakeholder management and ITIL-based project handling. Despite working in this field since 2016, I only pursued ITIL certification in 2019. This decision clarified my doubts and led to a new job with a significant salary hike.
Samhita Sarkar
Project Manager, KolkataThe ITIL foundation course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.
Rajen Ghosh
LucknowI completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!
Efren Jr Bernardino
Quezon CityITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.
Sameer Marathe
Project Manager, PuneThe certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!
Vikas D Pandey
MumbaiThanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.
Sk Shabbir
KolkataSimplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.
Why Online Bootcamp
- Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
- Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
- Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
- Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts
ITIL Certification Course FAQs
What is the salary of an ITIL 4 Foundation professional in Sofia?
The average base salary of an ITIL 4 Foundation professional in Sofia is nearly BGN 50,565 per year. However, the total pay can go up to BGN 119,000. If you have obtained ITIL Foundation Training Sofia, you have a high chance to earn more income packages.
What are the major companies hiring for ITIL 4 Foundation Professionals in Sofia?
Several corporations in Sofia employ ITIL 4 Foundation Professionals. Some of them are Experian, Louis Dreyfus, Paysafe Group, HP, VIVACOM, Coherent Solutions Bulgaria, DXC Technology, SAP, GTT, OLX Group, Atos, Hewlett Packard Enterprise, Do It Wise, and more. Top companies will immediately recruit professionals who completed ITIL Foundation Training Sofia.
What are the major industries in Sofia?
Being the economic hub of the country, Sofia is home to several industries. Those primary industries are electronics, electricity, metallurgical industry, shipbuilding, cement and construction, textiles, consumer foods, machinery and equipment, and tourism. Almost all industries are employing people with ITIL Foundation Training Sofia to enhance their sector.
How to become an ITIL 4 Foundation Professional in Sofia?
To become an ITIL 4 Foundation Professional in Sofia, you must learn some basic skills: IT Knowledge, Sector Knowledge, Design Knowledge, and Consulting Knowledge. Completing ITIL Foundation Training Sofia will strengthen your skills as well. The professional should have the potential to navigate change, develop IT techniques and technology solutions.
How to Find ITIL 4 Foundation training courses in Sofia?
You can easily discover several coaching centers that give ITIL Foundation Training Sofia courses both offline and online in Sofia. Some institutes offer live virtual classrooms, self-paced lessons, group classes, and solo lectures as well. Before choosing the institute, you can examine the curriculum, overall rating, and course duration.
You offer an exam money back guarantee for ITIL training. How does it work?
Our ITIL training course comes with a 100% money-back guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If you do not pass the ITIL 4 Foundation exam on the first attempt, Simplilearn will refund the ITIL course price to you.
To ensure your success, we strongly recommend that you take the ITIL 4 Foundation exam within a week of the ITIL course completion date—or a maximum of 45 days from the completion of the online training. This way, the ITIL course materials will be fresh in your mind.
Attempt Time Frame Result Money back First Within 45 days of course completion Did Not Pass Refund full course price (including exam fees) Refund Process: If you do not pass the exam in the first attempt, Simplilearn will refund the full course price to you. To receive a refund, you must make a request through the Help and Support Forum. You must submit a copy of your scorecard along with the date you completed your online classroom training. Simplilearn will refund the course price within 30 days of receiving all required documentation. We will process the refund using the same method you used to pay for the course.
Terms and Conditions: This money-back guarantee applies only to Simplilearn’s ITIL 4 Foundation instructor-led Training. It is not applicable for Simplilearn’s Self-Paced Learning ITIL 4 Foundation courses. The guarantee is valid only for participants who have paid the entire enrollment fee.
The guarantee becomes void if:
- Participants do not take the ITIL 4 Foundation examination within 45 days of unlocking the certificate
- Participants do not maintain 100% attendance in at least one batch of the 16 Hours of Live Online Classroom Training sessions
- Participants do not complete the e-learning content. The full online study is required to learn the course materials
- Participants fail to score at least 80% in both of the available online ITIL 4 Foundation Exam practice tests available at Simplilearn.com on the first attempt
- Participants fail to book their exam within 6 months from the date of enrollment
- Participants do not follow the instructions of the trainer and do not complete the exercises given in the online classroom training
- Participants do not submit the required documents to Simplilearn
- Participants failed to request a refund within 15 days of receiving their results
ITIL® 4 Foundation Certification Training in Sofia, Bulgaria
Human habitation is dated back to 7000 BC in Sofia, which is Bulgaria's capital city. Sofia is the third highest capital in the European countries. The city experiences a humid continental climate and is located at an elevation of 500 to 699 m (1,640 to 2,293 ft).
Sofia is spread across 492 km (190 sq mi) with a population of 1,284,311. Sofia has numerous local and global companies, including the largest Bulgarian National Bank and the Bulgarian Stock Exchange.
Sofia is one of the best cities for start-up firms, primarily for the IT sector, with a national GDP of $61.2 billion. This city recognizes the need for ITIL Foundation Training Sofia and provides sufficient employment.
Sofia is an excellent tourist spot with a perfect blend of modern architecture, centuries-old buildings, mosques, and churches. This city is also known for its ITIL Foundation Training Sofia courses. Below are some of the places that are worth a visit in Sofia:
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- ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.