ITIL® 4 Foundation Certification Training in Kampala
27,249 Learners
ITIL Course Overview
This ITIL Training will teach you everything you need to know about ITIL 4 Framework from baseline ideas to all necessary terminologies of ITIL Framework. This ITIL Training Course is your way to bloom, as from modern technologies to operational processes, you would know it all with this.
No questions asked refund*
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ITIL Key Features
- Earn maximum of 22 PDUs with instructor-led sessions
- Access to official content from PeopleCert
- Course fee includes examination fee
- 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
- Accredited course curriculum with lifetimes access to recorded and self-learning content
- 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
- Earn maximum of 22 PDUs with instructor-led sessions
- 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
- Access to official content from PeopleCert
- Accredited course curriculum with lifetimes access to recorded and self-learning content
- Course fee includes examination fee
- 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
- Earn maximum of 22 PDUs with instructor-led sessions
- 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
- Access to official content from PeopleCert
- Accredited course curriculum with lifetimes access to recorded and self-learning content
- Course fee includes examination fee
- 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
Skills Covered
- ITIL key concepts
- ITIL process models
- Customer experience improvements
- 15 ITIL best practices
- ITIL central principles
- Service level management
- ITSM efficiency
- ITIL key concepts
- ITIL central principles
- ITIL process models
- Service level management
- Customer experience improvements
- ITSM efficiency
- 15 ITIL best practices
- ITIL key concepts
- ITIL central principles
- ITIL process models
- Service level management
- Customer experience improvements
- ITSM efficiency
- 15 ITIL best practices
Begin your journey to success
Get lifetime access to self-paced e-learning content
Benefits
With the ITIL Certification Course in Kampala, you can probably stand a better chance of boosting up your career and can earn approximately 40% more than your non-certified peers. What is more, the ITIL Training helps you gain advanced knowledge of the ITIL 4 Framework. ITIL Training is guaranteed to help you gain more understanding about the core concepts.
- Designation
- Annual Salary
- Hiring Companies
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
ITIL Training Course Curriculum
Eligibility
Pre-requisites
Course Content
ITIL® 4 Foundation
PreviewLesson 01 - Course Introduction
08:02Preview1.01 Course Introduction
08:02
Lesson 02 - Key Concepts of Service Management
18:01Preview2.01 Key Concepts of Service Management
00:312.02 Service Management
01:392.03 Stakeholders of Service Management
01:252.04 Service Consumer Roles
02:222.05 Products and Services
00:442.06 Service Offerings
01:562.07 Service Relationships
02:312.08 Value Outcomes, Costs, and Risks Service Relationships
02:172.09 Risks
01:382.10 Utility and Warranty
01:512.11 Key Takeaways
01:07Knowledge Check
Lesson 03 - Four Dimensions of Service Management
22:27Preview3.01 Four Dimensions of Service Management
00:313.02 Dimensions of Service Management
01:213.03 Organizations and People
02:333.04 Information and Technology
03:103.05 Information and Technology Regulations
00:473.06 Selecting the Right Technology
01:193.07 Factors Influencing Technology
01:073.08 Cloud Computing
01:203.09 Partners and Suppliers
01:403.10 Organization Strategy
02:123.11 Value Streams and Processes
02:123.12 Processes
01:043.13 Factors Affecting Service Providers
02:293.14 Key Takeaways
00:42Knowledge Check
Lesson 04 - The ITIL Service Value System
30:08Preview4.01 The ITIL Service Value System
00:314.02 Service Value System
01:534.03 Components of SVS
00:594.04 Organizational Silos
02:274.05 ITIL Guiding Principles
01:264.06 Focus on Value
01:584.07 Applying the Principle - Focus on Value
01:144.08 Start Where You Are
01:554.09 Applying the Principle - Start Where You Area
01:234.10 Progress Iteratively with Feedback
01:484.11 Applying the Principle - Progress Iteratively with Feedback
00:594.12 Collaborate and Promote Visibility
02:004.13 Applying the Principle - Collaborate and Promote Visibility
01:024.14 Think and Work Holistically
00:294.15 Applying the Principle - Think and Work Holistically
01:174.16 Keep It Simple and Practical
00:464.17 Applying the Principle - Keep It Simple and Practical
01:084.18 Optimize and Automate
01:494.19 Applying the Principle - Optimize and Automate
01:414.20 Principle Interaction
02:484.21 Key Takeaways
00:35knowledge Check
Lesson 05 - The Service Value Chain
12:395.01 The Service Value Chain
00:355.02 The Service Value Chain Overview
01:075.03 Plan Activity
01:155.04 Improve Activity
01:095.05 Engage Activity
02:025.06 Design and Transition Activity
01:145.07 Obtain or Build Activity
01:235.08 Deliver and Support Activity
01:225.09 Service Value Streams
01:115.10 Key Takeaways
01:21Knowledge Check
Lesson 06 - ITIL Management Practices
52:03Preview6.01 ITIL Management Practices
00:426.02 Continual Improvement
02:556.03 Information Security Management
02:506.04 Relationship Management
02:296.05 Supplier Management
04:156.06 Supplier Management Activities
02:166.07 Change Enablement
03:086.08 Incident Management
02:236.09 IT Asset Management
03:226.10 IT Asset Management Activities
02:166.11 Monitoring and Event Management
02:246.12 Problem Management
03:526.13 Release Management
02:286.14 Service Configuration Management
02:306.15 Service Desk
03:336.16 Service Level Management
03:216.17 Service Request Management
03:116.18 Deployment Management
02:326.19 ITIL Terms
00:536.20 Key Takeaways
00:43Knowledge Check
ITIL Course Advisor
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ITIL 4 Foundation Exam & Certification
What is ITIL?
ITIL, or Information Technology Infrastructure Library, is a management framework for delivering IT services. This framework helps deliver top-notch IT services and encourages best practices for better planning and organization. The framework also helps organizations manage risks, introduce better planning and executing strategies, and build a scalable IT environment that welcomes growth.
ITIL certifications showcase your knowledge and expertise in service management best practices, processes, terminologies, and techniques prevalent in modern IT. ITIL professionals are in high demand due to their in-depth knowledge of ITIL frameworks and ability to enhance IT service quality and grow the business.
What is the ITIL 4 Foundation exam?
ITIL 4 Foundation is the most widely acknowledged entry-level certification for IT professionals. Our updated ITIL certification training course for the ITIL 4 framework is designed to introduce learners to the management of modern IT-enabled services, including key concepts and common language used in the services lifecycle.
What is the validity of my ITIL certification exam voucher?
ITIL certification exam vouchers (included in this course) are valid for one year from the date of issuance. If you do not book the ITIL certification exam within one year of purchasing a voucher, you will need to buy the voucher again at the actual price.
What are the components included in the ITIL 4 Foundation exam cost?
The ITIL® exam cost offered by PeopleCert typically includes the following:
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ITIL 4 Foundation Exam Fee
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Online Exam Proctoring Fee
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ITIL 4 Foundation Digital E-book
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Peoplecert Official Training Material (OTM)
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What are the benefits of ITIL certification?
There are several other benefits of seeking an ITIL certification, from broadening skill sets to managing risks and improving service management most efficiently.
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Higher Earning Potential:
An ITIL certification boosts a professional's earning capacity, paving the way for growth and success. By gaining new methodologies and skills, professionals become more knowledgeable, valuable, and better compensated in the IT industry.
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Increased Efficiency And Effectiveness:
ITIL frameworks enhance the efficiency and effectiveness of professionals, improving their competence, productivity, and customer relations for heightened satisfaction.
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Better Risk Management:
ITIL certification equips professionals to identify and manage risks effectively, control and mitigate risks, and implement cost-effective risk management strategies.
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How long does it take to complete ITIL foundation exam training?
On average, an ITIL training course duration is 3 days; however, a few people have been found to extend their preparation to 6 months to obtain the ITIL foundation certificate.
ITIL Certification Reviews
Kaustubh Yelve
Global Account Management, MumbaiThe training sessions were extremely comprehensive and well planned. The course content was focused on industry standards. Mock tests helped us to assess our knowledge and played a crucial role in making us exam ready. Thank you, Simplilearn!
Anup Nair
Compliance Manager, BangaloreSimplilearn's ITIL certification has helped me advance in my career, transitioning from Team Lead to Assistant Manager with a 35% salary increase. It's among the best solutions for online learning, particularly for those aiming for an ITIL certification or ITIL Foundation.
Sundaresan Sethuraman
Senior Manager - Digital Program, ChennaiThe ITIL foundation course is systematic and easy to follow, ideal for beginners looking to pursue an ITIL certification or ITIL Foundation. The trainer follows a step-by-step approach, making it easier to grasp concepts.
Parth Purohit
Change Management Partner, PuneI began my career with Infosys in March 2013 and quickly realized my strengths in stakeholder management and ITIL-based project handling. Despite working in this field since 2016, I only pursued ITIL certification in 2019. This decision clarified my doubts and led to a new job with a significant salary hike.
Samhita Sarkar
Project Manager, KolkataThe ITIL foundation course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.
Rajen Ghosh
LucknowI completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!
Efren Jr Bernardino
Quezon CityITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.
Vikas D Pandey
MumbaiThanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.
Sameer Marathe
Project Manager, PuneThe certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!
Sk Shabbir
KolkataSimplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.
Why Online Bootcamp
- Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
- Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
- Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
- Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts
ITIL Certification FAQs
What is the salary of an ITIL expert in Kampala?
The average salary of an ITIL expert who has completed ITIL Foundation Training in Kampala is approximately UGX 18,000,000 per annum. ITIL is one of the most in-demand qualifications among today's IT professionals. The ITIL Foundation Training certification can be a valuable addition to professionals working in IT Services Management, Project Management, Service Operation, Service Transition, and Service Strategy and Design.
What are the major companies hiring an ITIL expert in Kampala?
Anchor Systems, Ozone Delivery, and BTIC Group are some of the major companies hiring individuals with ITIL Foundation Training in Kampala. These prestigious companies seek the most qualified and talented ITIL professionals and offer hefty pay packages for the job.
What are the major industries in Kampala?
Tea, tobacco, sugar, coffee, cotton, grains, dairy products, and edible oils are among the essential agricultural goods processed in Kampala. Beer brewing and producing cement, fertilizers, matches, metal products, paints, shoes, soap, steel, textiles, and automobiles are all essential goods produced in Kampala. This metropolitan area in 2015 produced an estimated nominal GDP of $13.80221 billion.
How to become an ITIL expert in Kampala?
To become a proficient ITIL expert in Kampala, you will need to sign up for the ITIL Foundation Training in Kampala. A potential candidate must pass a sequence of qualifications and earn a minimum number of approved credits to receive the certificate. Candidates who have passed the ITIL certification exam have a well-rounded knowledge and skill base in ITIL terminology, methods, and best practices.
How to find an ITIL foundation training Kampala?
The ITIL Foundation level certification is for those who want to demonstrate foundational-level knowledge of the ITIL Scheme. To find the best ITIL Foundation Training in Kampala, you should inquire about the training centers or institutions that provide this course or search online to find the most suitable course offered by e-learning platforms and other websites. Choose the training institute that has consistently demonstrated a high pass percentage for the ITIL Foundation exam.
Ensure the training center is accredited and authorized to deliver the training, and the trainers at the institute you select should have the required experience and credentials. Also, go through the review and feedback of alumni on the courses offered by such institutions and e-learning platforms. You can also seek help from industry professionals for more clarity and understanding of the course structure.
You offer an exam money back guarantee for ITIL training. How does it work?
Our ITIL training course comes with a 100% money-back guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If you do not pass the ITIL 4 Foundation exam on the first attempt, Simplilearn will refund the ITIL course price to you.
To ensure your success, we strongly recommend that you take the ITIL 4 Foundation exam within a week of the ITIL course completion date—or a maximum of 45 days from the completion of the online training. This way, the ITIL course materials will be fresh in your mind.
Attempt Time Frame Result Money back First Within 45 days of course completion Did Not Pass Refund full course price (including exam fees) Refund Process: If you do not pass the exam in the first attempt, Simplilearn will refund the full course price to you. To receive a refund, you must make a request through the Help and Support Forum. You must submit a copy of your scorecard along with the date you completed your online classroom training. Simplilearn will refund the course price within 30 days of receiving all required documentation. We will process the refund using the same method you used to pay for the course.
Terms and Conditions: This money-back guarantee applies only to Simplilearn’s ITIL 4 Foundation instructor-led Training. It is not applicable for Simplilearn’s Self-Paced Learning ITIL 4 Foundation courses. The guarantee is valid only for participants who have paid the entire enrollment fee.
The guarantee becomes void if:
- Participants do not take the ITIL 4 Foundation examination within 45 days of unlocking the certificate
- Participants do not maintain 100% attendance in at least one batch of the 16 Hours of Live Online Classroom Training sessions
- Participants do not complete the e-learning content. The full online study is required to learn the course materials
- Participants fail to score at least 80% in both of the available online ITIL 4 Foundation Exam practice tests available at Simplilearn.com on the first attempt
- Participants fail to book their exam within 6 months from the date of enrollment
- Participants do not follow the instructions of the trainer and do not complete the exercises given in the online classroom training
- Participants do not submit the required documents to Simplilearn
- Participants failed to request a refund within 15 days of receiving their results
ITIL® 4 Foundation Certification Training in Kampala
Kampala is Uganda's capital and the country's largest city. Kampala Central Division, Kawempe Division, Makindye Division, Nakawa Division, and Rubaga Division are the five boroughs that make up the city proper, with a population of 1,680,000 people. Kampala has a tropical rainforest climate. August to December and February to June get the most precipitation, while there is no genuine dry season in the city. However, Kampala receives significantly more rainfall every month between February and June, with April frequently receiving the most precipitation, averaging roughly 169 millimeters (6.7 in) per month.
Kampala is a lively city with a long history. The city is known for its many rolling hills, which reach up to 4,000 feet at their highest point. Some of the significant tourist attractions in Kampala are listed below:
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- ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.