ITIL® 4 Foundation Certification Training in Boston

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Axelos-ITIL

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Accredited By

Axelos-ITIL

ITIL Course Overview

For individuals who want a deeper understanding of the ITIL frameworks and help to improve the overall quality of IT service management in their firm, the ITIL certification in Boston is essential. Those who gain an ITIL certification will earn up to 40% more than those in the industry who do not hold an ITIL certificate in Boston.

ITIL Training Key Features

100% Money Back Guarantee
100% money-back guarantee*

No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!
  • Earn maximum of 22 PDUs with instructor-led sessions
  • Access to official content from PeopleCert
  • Course fee includes examination fee
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan

Skills Covered

  • ITIL key concepts
  • ITIL process models
  • Customer experience improvements
  • 15 ITIL best practices
  • ITIL central principles
  • Service level management
  • ITSM efficiency
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Begin your journey to success

Get lifetime access to self-paced e-learning content

Benefits

For individuals who want a deeper understanding of the ITIL frameworks and help to improve the overall quality of IT service management in their firm, the ITIL certification in Boston is essential. Those who gain an ITIL certification will earn up to 40% more than those in the industry who do not hold an ITIL certificate in Boston.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    $94KMin
    $124KAverage
    $159KMax
    Source: Glassdoor
    Hiring Companies
    Adobe hiring for Solution Architect professionals in Boston
    Amazon hiring for Solution Architect professionals in Boston
    Barclays hiring for Solution Architect professionals in Boston
    Accenture hiring for Solution Architect professionals in Boston
    Cisco hiring for Solution Architect professionals in Boston
    Source: Indeed
  • Annual Salary
    $98KMin
    $109KAverage
    $144KMax
    Source: Glassdoor
    Hiring Companies
    Accenture hiring for ITSM Manager professionals in Boston
    IBM hiring for ITSM Manager professionals in Boston
    Capgemini hiring for ITSM Manager professionals in Boston
    Source: Indeed
  • Annual Salary
    $60KMin
    $84KAverage
    $118KMax
    Source: Glassdoor
    Hiring Companies
    IBM hiring for System Administrator professionals in Boston
    Google hiring for System Administrator professionals in Boston
    Oracle hiring for System Administrator professionals in Boston
    Source: Indeed
  • Annual Salary
    $45KMin
    $58KAverage
    $110KMax
    Source: Glassdoor
    Hiring Companies
    Oracle hiring for Service Delivery Manager professionals in Boston
    Capgemini hiring for Service Delivery Manager professionals in Boston
    Accenture hiring for Service Delivery Manager professionals in Boston
    Source: Indeed

Training Options

Self Paced Learning

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 2 Official Sample Papers from PeopleCert
  • Earn 19 PDUs for your continual learning
  • 24x7 learner assistance and support

37% Off$599$949

online Bootcamp

  • Everything in Self-Paced Learning, plus
  • Flexi Pass Enabled: Flexibility to reschedule your cohort within first 90 days of access.
  • Live, online classroom training by top instructors and practitioners
  • Batch starting in Boston from:
17th Jan, Weekday Class
18th Jan, Weekend Class
View All Schedules

41% Off$799$1,349

Corporate Training

Upskill or reskill your teams

  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

ITIL Training Course Curriculum

Eligibility

Not only IT executives, IT architects, operational managers, audit managers, but also planners and consultants, database administrators, ITSM coaches, professional shipping services, and the development team are outstanding candidates for the ITIL certification training course in Boston. The ITIL V4 Foundation Certification is available to be acquired by experienced IT professionals and those that are fresh in their IT careers.
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Pre-requisites

Learners need to possess an undergraduate degree or a high school diploma.
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Course Content

  • ITIL® 4 Foundation

    Preview
    • Lesson 01 - Course Introduction

      08:02Preview
      • 1.01 Course Introduction
        08:02
    • Lesson 02 - Key Concepts of Service Management

      18:01Preview
      • 2.01 Key Concepts of Service Management
        00:31
      • 2.02 Service Management
        01:39
      • 2.03 Stakeholders of Service Management
        01:25
      • 2.04 Service Consumer Roles
        02:22
      • 2.05 Products and Services
        00:44
      • 2.06 Service Offerings
        01:56
      • 2.07 Service Relationships
        02:31
      • 2.08 Value Outcomes, Costs, and Risks Service Relationships
        02:17
      • 2.09 Risks
        01:38
      • 2.10 Utility and Warranty
        01:51
      • 2.11 Key Takeaways
        01:07
      • Knowledge Check
    • Lesson 03 - Four Dimensions of Service Management

      22:27Preview
      • 3.01 Four Dimensions of Service Management
        00:31
      • 3.02 Dimensions of Service Management
        01:21
      • 3.03 Organizations and People
        02:33
      • 3.04 Information and Technology
        03:10
      • 3.05 Information and Technology Regulations
        00:47
      • 3.06 Selecting the Right Technology
        01:19
      • 3.07 Factors Influencing Technology
        01:07
      • 3.08 Cloud Computing
        01:20
      • 3.09 Partners and Suppliers
        01:40
      • 3.10 Organization Strategy
        02:12
      • 3.11 Value Streams and Processes
        02:12
      • 3.12 Processes
        01:04
      • 3.13 Factors Affecting Service Providers
        02:29
      • 3.14 Key Takeaways
        00:42
      • Knowledge Check
    • Lesson 04 - The ITIL Service Value System

      30:08Preview
      • 4.01 The ITIL Service Value System
        00:31
      • 4.02 Service Value System
        01:53
      • 4.03 Components of SVS
        00:59
      • 4.04 Organizational Silos
        02:27
      • 4.05 ITIL Guiding Principles
        01:26
      • 4.06 Focus on Value
        01:58
      • 4.07 Applying the Principle - Focus on Value
        01:14
      • 4.08 Start Where You Are
        01:55
      • 4.09 Applying the Principle - Start Where You Area
        01:23
      • 4.10 Progress Iteratively with Feedback
        01:48
      • 4.11 Applying the Principle - Progress Iteratively with Feedback
        00:59
      • 4.12 Collaborate and Promote Visibility
        02:00
      • 4.13 Applying the Principle - Collaborate and Promote Visibility
        01:02
      • 4.14 Think and Work Holistically
        00:29
      • 4.15 Applying the Principle - Think and Work Holistically
        01:17
      • 4.16 Keep It Simple and Practical
        00:46
      • 4.17 Applying the Principle - Keep It Simple and Practical
        01:08
      • 4.18 Optimize and Automate
        01:49
      • 4.19 Applying the Principle - Optimize and Automate
        01:41
      • 4.20 Principle Interaction
        02:48
      • 4.21 Key Takeaways
        00:35
      • knowledge Check
    • Lesson 05 - The Service Value Chain

      12:39Preview
      • 5.01 The Service Value Chain
        00:35
      • 5.02 The Service Value Chain Overview
        01:07
      • 5.03 Plan Activity
        01:15
      • 5.04 Improve Activity
        01:09
      • 5.05 Engage Activity
        02:02
      • 5.06 Design and Transition Activity
        01:14
      • 5.07 Obtain or Build Activity
        01:23
      • 5.08 Deliver and Support Activity
        01:22
      • 5.09 Service Value Streams
        01:11
      • 5.10 Key Takeaways
        01:21
      • Knowledge Check
    • Lesson 06 - ITIL Management Practices

      52:03Preview
      • 6.01 ITIL Management Practices
        00:42
      • 6.02 Continual Improvement
        02:55
      • 6.03 Information Security Management
        02:50
      • 6.04 Relationship Management
        02:29
      • 6.05 Supplier Management
        04:15
      • 6.06 Supplier Management Activities
        02:16
      • 6.07 Change Enablement
        03:08
      • 6.08 Incident Management
        02:23
      • 6.09 IT Asset Management
        03:22
      • 6.10 IT Asset Management Activities
        02:16
      • 6.11 Monitoring and Event Management
        02:24
      • 6.12 Problem Management
        03:52
      • 6.13 Release Management
        02:28
      • 6.14 Service Configuration Management
        02:30
      • 6.15 Service Desk
        03:33
      • 6.16 Service Level Management
        03:21
      • 6.17 Service Request Management
        03:11
      • 6.18 Deployment Management
        02:32
      • 6.19 ITIL Terms
        00:53
      • 6.20 Key Takeaways
        00:43
      • Knowledge Check
    • Lesson 07: Online Video Lectures

      08:47:04Preview
      • 7.01 Course Introduction
        11:01
      • 7.02 Key Concepts of Service Management
        50:37
      • 7.03 Four Dimensions of Service Management
        01:22:15
      • 7.04 ITIL Service Value System
        01:43:10
      • 7.05 The Service Value Chain
        45:04
      • 7.06 ITIL Management Practices
        02:58:01
      • 7.07 Mock Test Papers Discussion
        56:56

ITIL Course Advisor

  • Bipin Deshmukh

    Bipin Deshmukh

    Training Consultant

    Has over 35 years of experience in the Information Technology industry involving the full Life-cycle software development, Project/ program Management, Process Management, Quality Management, Test life-cycle in Mid-Size multi-national companies.

  • David Podeweltz

    David Podeweltz

    Director of Program Management

    Dynamic and collaborative Director of Program Management with over 10 years of experience and a strong passion for Agile transformations and Operational Excellence. Proven track record in driving large-scale, complex programs across various industries.

prevNext

ITIL 4 Foundation Exam & Certification

ITIL® 4 Foundation Certification Training in Boston
  • What is the ITIL 4 Foundation Certification?

    ITIL certification in Boston is the most recognized entry-level entry certification available for IT professionals. The most modern ITIL V4 certification training for ITIL certification in the Boston framework is created to demonstrate to students the modern services that support IT, including the common main concepts and familiar languages used in the life cycle.

  • What is the format of the ITIL Exam?

    To receive ITIL training in Boston, you must:

    1. Complete certification training
    2. Take the exam for ITIL Certification in Boston
    3. Score at least 65% on the exam (26 correct answers from 40 questions) in 60 minutes

  • Do you provide any practice tests?

    To help you in becoming confident for the actual certification exam, we also add our ITIL certification in Boston as part of the tuition. You can use these free ITIL Questions for the exam to get a better understanding of the kind of examinations that will be administered as part of the ITIL training in Boston.

  • How do I schedule/book my exam?

    For further details on the booking process, please see the link provided https://www.simplilearn.com/ice9/about_course_images/Raise_exam_request_through_LMS.pdf

  • How long will it take to receive my ITIL certification in Boston exam result?

    After completing the ITIL V4 certification exam, you will know your ITIL 4 Foundation results within 10-15 days.

  • Once I have booked the ITIL certification in Boston exam, can I get a refund?

    Once you have booked your ITIL V4 certification exam and received your voucher, you will not be able to cancel your registration.

  • What is the ITIL 4 Foundation exam?

    The ITIL 4 Foundation exam is an entry-level certification test and a good starting point for anyone wanting to challenge their skills in the ITIL framework for IT service management. The exam will test your understanding of the core ITIL 4 principles, which often include Lean, Agile, and DevOps concepts. The exam is available online, and you can take it anytime, making it convenient for busy IT professionals.

    Our ITIL® 4 Certification Training Course is tailored to help you understand how to manage modern IT-enabled services. It covers key concepts and common practices throughout the service lifecycle, giving you the knowledge and confidence to pass the exam on your first try.

ITIL Certification Training Reviews

  • Ammar Abdalla Ahmed

    Ammar Abdalla Ahmed

    Senior Technology Analyst, California City

    After completing this course and gaining practical experience, I landed a new job with a 35% salary hike and I am grateful for that. I loved the flexibility Simplilearn offers, allowing me to study on my own schedule. This course helped me transition my career, and my long-term goal is to build an IT service company in the United States.

  • Jose Ruben Gomez

    Jose Ruben Gomez

    Process Excellence Leader, Houston

    After completing various courses from Simplilearn in the IT category, I successfully shifted from business development to IT services. I gained critical skills used in my role as a Process Excellence Leader at U.S. Bank in the United States. My salary increased by 31%, all thanks to my learnings from this course.

  • Priscilla Taylor

    Priscilla Taylor

    Cyber Security Admin Manager, Atlanta

    This course turned out to be very fruitful for me. It got me a new job, promotion & salary hike within the organization, as well as new projects. The comprehensive curriculum, 24x7 learning support, and flexible schedule made my learning journey smooth. I appreciate the communication & motivation from the staff of Simplilearn in the United States.

  • Jeffery MacDonald

    Jeffery MacDonald

    Service Desk Specialist, Calgary

    While at JD Irving, I realized the need to upskill and chose Simplilearn for ITIL certification. The expert-led, blended learning approach was excellent, helping me land a Service Desk Specialist role at ABM Integrated Solutions, a reputed company based out in Canada. I now aim to apply my skills and work towards a team lead position.

  • Anup Nair

    Anup Nair

    Compliance Manager, Toronto

    Simplilearn's ITIL certification helped me transition from Team Lead to Assistant Manager with a 35% salary increase. It's an excellent platform for those pursuing ITIL certification, especially as I work towards my goal of moving to Canada and advancing my career in IT service management.

  • Sundaresan Sethuraman

    Sundaresan Sethuraman

    Senior Manager - Digital Program, Chennai

    The ITIL foundation course is systematic and easy to follow, ideal for beginners looking to pursue an ITIL certification or ITIL Foundation. The trainer follows a step-by-step approach, making it easier to grasp concepts.

  • Parth Purohit

    Parth Purohit

    Change Management Partner, Pune

    I began my career with Infosys in March 2013 and quickly realized my strengths in stakeholder management and ITIL-based project handling. Despite working in this field since 2016, I only pursued ITIL certification in 2019. This decision clarified my doubts and led to a new job with a significant salary hike.

  • Samhita Sarkar

    Samhita Sarkar

    Project Manager, Kolkata

    The ITIL foundation course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.

  • Rajen Ghosh

    Rajen Ghosh

    Lucknow

    I completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!

  • Efren Jr Bernardino

    Efren Jr Bernardino

    Quezon City

    ITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.

  • Vikas D Pandey

    Vikas D Pandey

    Mumbai

    Thanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.

  • Sameer Marathe

    Sameer Marathe

    Project Manager, Pune

    The certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!

  • Sk Shabbir

    Sk Shabbir

    Kolkata

    Simplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.

prevNext

Why Join this Program

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

ITIL Certification Course FAQs

  • Does an ITIL Certification in Boston really create a competitive advantage?

    Yes, an certification in ITIL does give you a competitive edge over your competitors.

  • What is the designation of ITIL Certified individuals in Boston?

    Here are some of the job titles of ITIL certified individuals in Boston:

    • Software engineer

    • ITIL problem manager

    • Network administrator

    • ITIL incident management lead

    • IT project coordinator

  • What are the roles and responsibilities of ITIL professionals in Boston?

    Roles and responsibilities of ITIL professionals in Boston include:

    • Responsibility for the entire IT lifecycle 

    • Define strategies, policies, and standards

    • Ensure the best quality of services offered

    • Monitor key performance indicators

    • Guarantee continued improvement in services

  • What is the average starting salary for an ITIL® certified professional in Boston?

    Combining an ITIL® certification with other certifications can significantly increase your salary range. For example, a Cisco certification holder who earns about $83,000 a year can jump to more than $96,000 in salary with an ITIL certification. In Boston average salary for ITIL Certified Professional in $119,859 annually.

  • Which are the top companies hiring for ITIL Professionals in Boston?

    The top companies hiring for ITIL Professionals in Boston are:

    1. Audley Travel
    2. CMIT Solutions of Boston | Cambridge
    3. Leidos
    4. HCL Americas
    5. City Of Cambridge

  • What are the other roles available for a PMP Certified Professional in Boston?

    The other roles available for a PMP Certified Professional in Boston are:

    1. Technology Support Analyst
    2. IT Operations Project Manager
    3. IT Help Desk Technician |||
    4. Information Security and Infrastructure Manager
    5. Service Delivery Manager

  • Can I take the ITIL certification exam in Boston without training?

    Yes, learners can self-study for the ITIL certification exam. However, attending an accredited ITIL training is recommended since it helps you gain a deeper understanding of the concepts.

  • How to get started with ITIL 4 Certification training in Boston?

    If you are interested in getting certified in ITIL you can get started with this ITIL course to learn everything about ITIL 4 and get certified.

  • What is covered under the 24/7 Support Promise for ITIL certification training in Boston?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
     

  • What tools do I need to attend the ITIL training sessions in Boston?

    The tools you’ll need to attend ITIL training in Boston are:

    • Windows: Windows XP SP3 or higher
    • Mac: OSX 10.6 or higher
    • Internet speed: Preferably 512 Kbps or higher
    • Headset, speakers and microphone: You’ll need headphones or speakers to hear the instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and a microphone.

  • What is the salary of an ITIL Expert in Boston?

    An ITIL expert focuses on helping a candidate in utilizing and melding their ITIL understanding in real-world environments and at their own intimate level. The average salary that an ITIL (Information Technology Infrastructure Library) Expert can get after finishing the ITIL foundation training Boston is around $90,491 per year.

  • What are the major companies hiring ITIL Experts in Boston?

    The ITIL framework is formulated to regularize the all-rounded workings of the information technology services from selection, strategizing, maintaining, and meeting demands to improve the services of a business. ITIL experts, especially those who have taken ITIL foundation training Boston, are in demand in various business sectors that employ IT in their processings; some of the major companies looking for ITIL experts in Boston are Federal Reserve Bank, Cprime, Inc, VMware, etc.

  • What are the major industries in Boston?

    Acquiring an ITIL foundation training Boston will be valuable for your career as ITIL service is functional in almost every kind of organization in Boston, from NGOs to large-scale companies who are willing to improve their services. The primary industries of Boston, such as finance, medical care, printing and publishing, high-tech research and improvement, tourism, schooling, commercial fishing, contribute to Boston's economy by delivering excellent services. 

  • How to become an ITIL expert in Boston?

    To become an ITIL Expert, you must collect a minimum of 17 credits from the Foundation, Intermediate, and Practitioner sections. Additionally, you need to pass the MALC (Managing Across the Lifecycle ) examination, which might provide you with a sum of 22 credits. ITIL experts are required in multiple organizations; this could be your golden opportunity to rise in your career as an excellent ITIL Expert, sign yourself up for ITIL foundation training Boston.

  • How to Find ITIL Expert Courses in Boston?

    To get an expert-level certification, you need to enroll in ITIL certification programs available both online and offline. You can add your expertise in the field by attending a good ITIL foundation training Boston. You can easily find live training classes in Boston for ITIL courses. 

  • Who needs ITIL Certification?

    ITIL certification is ideal for IT professionals wishing to improve their IT organization's service. The ITIL framework provides a common language for delivering IT services, including more effectively interacting with suppliers and customers to overcome any challenges between IT and business and achieve targeted results. Since the ITIL 4 Foundation certification is a gold standard in the IT service management industry, it provides basic knowledge about the concepts, core principles, and best practices of the IT service management industry. Nowadays, ITIL certification is also finding applications in cloud services.

  • Who are the trainers for live classroom training for ITIL certification?

    All of our highly qualified trainers are ITIL®-certified with more than 15 years of experience in training and working in the IT domain.

ITIL® 4 Foundation Certification Training in Boston

Boston is the capital city of Massachusetts, U.S. The city is recognized as the cultural and economic  foundation of a substantially bigger downtown area named "Greater Boston." It has marked its place as the 12th largest economy in the world, with a cumulative value of $363 billion.

The city is one the most populated areas in the country, having a population of 692,600 as estimated in 2019.  Boston is a hub for high-tech businesses and excellent educational institutions. The land area of the city is around 125 Km square or  48.4 square miles, and the water region is around  41.2 square miles, adding to a total area of 89.62 sq mi.

Boston is one of those places which travel lovers should not miss. It has amusing parks, ancient landmarks, peaceful beaches, and many historical monuments. Some of the best locations to visit in Boston are as follows:

  • Acknowledgement
  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.