How to Map the Customer Journey and Create Effective Marketing Content for It

Digital marketing campaigns depend on understanding and mapping the customer journey. As you shepherd the customer along the journey, you use carefully crafted content to help them take the next step.

Join Simplilearn on Thursday, March 10, 2022, for a career masterclass with Bernadette Chambers, Founder, The Socialite Hive. She’ll share her insights into:

• Mapping the customer journey
• Creating content for customer touchpoints
• How the right tools make the process easier

The live session will include a Q&A with Bernadette. Attendees of the live event will receive a proof of attendance certificate via email.

About the Speaker

Bernadette is a social media marketing consultant and an internationally recognized Digital Marketing Trainer. She has particular expertise in implementing social media SEO aligned with Google’s keyword tactics. Bernadette has 11+ years in sales, marketing, and customer service with 9 years in digital marketing dynamics.