21 Email Marketing Interview Questions and Answers

Basic Email Marketing Interview Questions

1. How do you stay up to date on the latest email marketing developments?

In the world of email marketing, there are a plethora of resources to stay up with. Products unique to Pardot/Salesforce include the following: The DRIP and Spot for Pardot. General email marketing news can be found at Litmus, HubSpot, Taxi for Email, and Braze.

2. How do you organize your workload? What project management methods do you employ?

Managing your workload is critical when there are so many responsibilities and resources to coordinate between the people of your team. Using a project management platform like Asana or Monday can help guarantee that campaigns are completed on time and on budget.

3. What aspects of email marketing pique your curiosity?

Why did you choose to focus on email marketing? This could also be another way of phrasing the question. How did email marketing impact your job path, and how did it impact your personal life? What initially piqued your interest in email marketing? It might be the results of an email campaign, the design of an email, or the fact that you were thrown into the fray and fell in love with it!

4. Give an example of a successful email marketing campaign you have worked on?

A sample use case should always be in your "back pocket." Describe the goal of the email campaign, as well as who it was intended for and the components that went into its creation (email, landing pages, e-commerce). How did you measure up to the goals you set for yourself?

Advanced Email Marketing Questions

5. Hard vs Soft bounces: What's the difference?

An undeliverable status, known as a soft bounce, can be caused by a number of factors, including a downed server, an overflowing recipient inbox, or an incomplete setup.

Permanently undeliverable status is known as a "hard bounce." For example, incorrect email addresses or a deleted inbox could be to blame.

6. Mailability vs Deliverability: What's the difference?

It's easy to mix up the meaning of the terms "mailability" and "deliverability," which refer to whether or not an email will get in the inbox of its intended recipient. However, there are a number of differences between the terms.

Mailability: It implies how well you're connected to the person you're trying to get a response from. Do you have permission to email? "Consent" is all you need to know.

Deliverability: It is the ability to get your message to the recipient's inbox at a specific time and date. Even if you have their consent, it doesn't mean your email will be delivered because there are unpredictable elements at play.

7. Demographic vs firmographic data: what's the difference?

The term "demographic" refers to information about a certain person. Contact-level data in a CRM would be this. Age, gender, and work title are examples.

While company-specific data is referred to as "firmographics" (businesses). This would be account-level information in a CRM. In B2B marketing, account-based marketing is a primary driver of segmentation.

Email Design Interview Questions

8. Do you have a good understanding of HTML, CSS, and interactive email elements?

Tell the truth about your understanding. Aside from the occasional HTML snippet tinkering, most email campaigns may be created with drag and drop tools if you are not recruited as a developer or designer.

9. Have you designed a responsive email from the ground up?

Once again, if you aren't being hired for a developer-designer position, this isn't going to be a major deal. Explain why responsive emails are so important in your email marketing platforms and how you've used responsive template designs to achieve that goal.

10. What factors should be considered for email accessibility and accessible design?

People with disabilities, such as those with vision, speech, motor, hearing, cognitive, or even a broken limb, can use information that is "accessible" without meeting barriers preventing them from completing the work.

Related Interview Questions and Answers

Email Writing Interview Questions 

11. What's the optimum time of day to send an email?

Emails should be sent in the mornings and on the weekends. As a result, the time required may vary based on the client's location and desired time of day. The optimal time to send an email is when your customer is in their time zone, and the server is online.

12. What is the most effective method for email subject lines?

The subject line of an email is critical for every business since it determines whether or not a customer considers the email interesting. Customers' interest in investing in your business can be piqued by including 50-70 characters of text with specific, concise, and convincing text. 

To keep your email from ending up in the spam folder, make sure it's error-free and doesn't contain any significant information about the recipient.

13. How often should emails be sent to customers?

Customers may become annoyed and lose interest in your brand if you pester them with frequent or daily emails. To boost client involvement in your business, send no more than three emails every month, spaced three days apart.

Email Marketing Tools Interview Questions

14. Which marketing platform have you utilised for email performance reporting?

Email marketing performance can be reported on at a variety of levels. In-built reporting is a feature of email marketing platforms (usually WYSIWYG). When it comes to analytics systems, some companies go the extra mile by constructing a holistic picture, such as Salesforce's B2B Marketing Analytics or Tableau's Power BI, or Datorama's.

15. Define marketing attribution and campaign influence?

Recording each and every marketing touchpoint a client has with your brand is known as marketing attribution. Most CRMs and marketing automation platforms provide this information in the form of an activity timeline on the user's account record.

An attribution model specifies how the revenue generated from a sales contract should be distributed across the many touchpoints (campaign). According to the models, touch points (first-touch, last-touch, even distribution) are weighted according to their importance, which ultimately determines marketing ROI.

Salesforce's Campaign Influence achieves exactly what we said it would – it links Salesforce Opportunities to the Campaigns that helped create them. All it takes is connecting the links between revenue from sales and marketing data.

List of Other Email Marketing Interview Questions

1. What is the scope of Email Marketing Automation?
2. Describe the Can-Spam Act
3. How can the Email Subscriber List be improved?
4. How can you prevent your emails from being flagged as spam, and how effective is your deliverability?
5. List the applicable legislation for email marketing.
6. What prospects and risks do you see for email marketing?

Conclusion

Have you encountered any unique email marketing interview questions in your job search? Let us know in the comment section below. Having professional certifications in your resume can increase the chances of clearing the interview process. Enroll in our Professional Certificate in Digital Marketing and learn all the digital marketing necessities end to end!