Digital & Social Selling Certified Associate Training Course

FAQs

• What are the main differences between digital selling and social selling?

  Social selling is a subset of digital selling, but has its own specialities. If you’re thinking that social media comes into play here, you’re absolutely right, but there’s more to social selling than merely engaging with customers via Twitter and Facebook.
  Social selling is a critical element of digital selling, but one that shouldn’t take up all your energies at the exclusion of other methods. Social selling is a slice of the cake, but it’s by no means the whole cake. There’s still display advertising, email marketing, content creation and various other digital techniques and mediums, all of which have a role to play as part of your overall digital sales strategy.

• Can I cancel my enrollment? Will I get a refund?

  Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, you can view our Refund Policy.

• What payment options are available?

  Payments can be made using any of the following options. You will be emailed a receipt after the payment is made.

  • Visa Credit or Debit Card
  • MasterCard
  • American Express
  • Diner’s Club
  • PayPal

• What tools do I need to attend the training sessions?

  The tools you’ll need to attend training are:

  • Windows: Windows XP SP3 or higher
  • Mac: OSX 10.6 or higher
  • Internet speed: Preferably  512 Kbps or higher
  • Headset, speakers and microphone: You’ll need headphones or speakers to hear instructions clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.

• I’d like to learn more about this training program. Whom should I contact?

  Contact us using the form to the right or select the Live Chat link. Our customer service specialists will help you with more details.

• Who are our faculties and how are they selected?

  All of our trainers are working professionals and industry experts with at least 10-12 years of relevant teaching experience. We have carefully selected faculty based on their industry profile, technical evaluation, and training demo before they are certified to train for us. 

• What is Global Teaching Assistance?

  Our teaching assistants are here to help you get certified in your first attempt. They are a dedicated team of subject matter experts to help you at every step and enrich your learning experience from class onboarding to project mentoring and job assistance. They engage proactively with our students to ensure the right course path is followed. Teaching Assistance is available during business hours.

• What is covered under the 24/7 Support Promise?

  We offer 24/7 support through email, chat, and calls.  We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.