Cyber Security Certification Training Course

FAQs

• What is Online Classroom training?

  Online classroom training for Cyber Security Foundation is conducted via online live streaming of a class. The classes are conducted by a certified trainer with more than 15 years of work and training experience.

• Are these training classes live or will I watch pre-recorded videos?

  All the classes are live. They are interactive sessions that enable you to ask questions and participate in discussions during the class time. We do, however, provide recordings of each session you attend for your future reference.

• What tools do I need to attend the training sessions?

  The tools you’ll need to attend training are fairly basic:

  • Windows: any version newer than Windows XP SP3
  • Mac: any version newer than OSX 10.6
  • Internet speed: Preferably faster than 512 Kbps
  • Headset, speakers, microphone: You’ll need headphones or speakers to hear clearly, as well as a microphone to talk to the others. You can use a headset with a built-in microphone, or separate speakers and microphone.

• Can I cancel my enrollment? Will I get a refund?

  Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, you can view our Refund Policy.

• I’d like to learn more about this training program. Who should I contact?

  Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives will be able to give you more details.

• Certification Process

  Simplilearn has a well-defined certification process that helps you face the challenges of the IT world.  You need to meet following conditions to unlock the certificate –

  • You need to complete at least 85% of the course or attend one complete batch
  • If your course has simulation exams you will need to complete it with the minimum passing score.
  • You need to submit a project and get it approved by our panel of Subject Matter Experts.
  • In case your project is rejected, our subject matter experts would provide all necessary help to clear the project in your next attempt.

• Who are our Faculties and how are they selected?

  All our trainers are working professionals and industry experts with at least 10-12 years of relevant teaching experience.
  
  Each of them have gone through a rigorous selection process which includes profile screening, technical evaluation, and training demo before they are certified to train for us.  
  
  We also ensure that only those trainers with a high alumni rating continue to train for us.

• What is Global Teaching Assistance?

  Our teaching assistants are here to help you get certified in your first attempt.
  
  They are a dedicated team of subject matter experts to help you at every step and enrich your learning experience from class onboarding to project mentoring and job assistance.
  
  They engage with the students proactively to ensure the course path is followed.
  
  Teaching Assistance is available during business hours.

• What is covered under the 24/7 Support promise?

  We offer 24/7 support through email, chat, and calls.  
  
  We also have a dedicated team that provides on demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.